Hellmann

Hellmann

Customs Brokerage Entry Agent

Miami

Sponsorship not specifiedDetected 1 day ago
ExcelLogisticsCustomer SupportCommunicationProblem SolvingTime ManagementAdaptabilityMicrosoft OfficeFreight Forwarding

About the role

  • Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable.
  • SUPERVISORY RESPONSIBILITIES This position does not supervise any direct reports.
  • ENVIRONMENT The work environment characteristics are similar to those of an office setting with various office equipment.

Responsibilities

  • Performs functions including troubleshooting and problem-solving to provide exceptional customer service
  • Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
  • Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning.
  • Performs other duties as assigned.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Performs all functions required by the brokerage department to service the client
  • Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA's
  • Enters all required data accurately into Hellmann's brokerage system to complete the entry and achieve full release with CBP and PGA.
  • Frequently required to stand, and walk
  • Regularly required to sit for extended periods
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate's Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement

Nice to have

  • High School Diploma or GED
  • One to three years of previous experience in freight forwarding industry preferred
  • Completion of any industry related course is an asset

Skills

  • Organization skills
  • Time management and prioritization
  • Customer-focused
  • Adaptable / flexible to high-pressured environment
  • Interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
  • Proficient in world geography, shipping documentation, and Incoterms preferred
  • Proficient written and verbal communication skills in English
  • Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

Benefits

  • Requires close-up and computer screen distance vision ability

Company info

  • Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
  • For the better. Together.
  • .The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers.
  • Ready to rock the future with us?
  • At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.
  • Joining us does not just mean becoming part of a global company.
  • It is an invitation to shape the future of the logistics industry together with us.
  • These values resonate with yours?
  • Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
  • For the better.
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This listing is sourced directly from Hellmann's careers page and normalized into a canonical job model.