SMCP NORTH AMERICA (US, CANADA)
Retail Sales Supervisor, Sandro Men's, Bloomingdale's Mall at Millenia
Orlando, FL,United States
Sponsorship not specifiedDetected 2 days ago
ExpressSalesInventory ManagementCustomer SupportLeadershipMentoringAdaptability
About the role
- By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist.
- Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
- Why SMCP: SMCP is more than just a fashion house-it's a forward-thinking company where innovation and sustainability come together.
Responsibilities
- Support the sales team by leading with passion and setting high standards for clienteling and exceptional customer service.
- Assist in building strong, lasting client relationships, fostering customer loyalty and encouraging repeat business.
- Ensure the team consistently delivers personalized service while maintaining brand standards in selling techniques, styling expertise, and overall client engagement.
- Help drive store performance by supporting sales initiatives and motivating the team to meet and exceed sales goals and key performance indicators (KPIs).
- Operational Support & Store Efficiency
- Support back-of-house operations and day-to-day processes to ensure the store runs efficiently and effectively.
- As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people.
- You'll build strong, lasting relationships with clients, setting the standard for personalized, authentic service.
- In this role, you'll help reinforce our branded customer service experience and lead your team in executing key sales and service initiatives.
- By supporting operational efficiency and modeling behaviors that build lasting client relationships, you'll help your team grow professionally while exceeding performance expectations.
Requirements
- 1+ years of prior service experience, preferably in a retail environment.
- Some prior supervisory experience in a retail setting.
Benefits
- Assist with inventory management, stock organization, and other operational tasks to enhance the overall store experience.
Company info
- At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje.
- With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences.
- Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team.
- Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet.
- With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities.
- Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront.
- At SMCP, We Style Happiness at Work-Lead with Passion and Purpose!
- You'll educate customers about our products, assist them in finding the perfect selections, and ensure each interaction leaves them with an exceptional experience that encourages loyalty.
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