urbancompass

Agent Experience Coordinator

Houston

Sponsorship not specifiedDetected 2 days ago

RESTConfluenceSalesforceCustomer SupportZendeskCommunicationProblem SolvingOrganizational Skills

About the role

You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained.
Please note: this role is 100% in-office based in Houston, TX (600 N Shepherd Dr).
Do your best work, be your authentic self.

Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests

1-2 years previous experience in customer service, office management, hospitality, or operations
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs

Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
UrbanSitter (caregiver referral network)
Employee Assistance Program
and pet insurance.

As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility.

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive.

As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

This listing is sourced directly from urbancompass's careers page and normalized into a canonical job model.