athenahealth
Senior Manager of Product Management, Services & Tasks
Boston MA · Senior · Full-time
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About the role
- This is a hybrid role based on Boston, MA.
- This role reports to an Executive Director, Product Management within the athenaClinicals subdivision.
- The team uses Agile product development practices, customer and market insights, data and experimentation, and AI-enabled tools to inform product decisions and measure outcomes.
Responsibilities
- Develop a deep understanding of customer and user needs, market dynamics, clinical workflows, and business value to identify and prioritize product opportunities.
- Own product strategy and execution for the assigned product area, including prioritization, backlog allocation, trade-off decisions, and multi-release roadmap development in partnership with Product Management leaders.
- Design appropriate experiments, alpha or beta releases, and other validation approaches to assess customer value and product-market fit before broader rollout.
- Contribute product knowledge and experience to strengthen product management practices and support the development of colleagues.
- Collaborate with Product Management peers to identify dependencies and coordinate work across related product areas.
- Support continuous improvement of product development processes, measurement practices, and team workflows.
- Lead the end-to-end product development lifecycle, including product strategy, problem framing, requirements definition, user experience, objectives and key results, delivery, and measurement of customer and business outcomes.
- Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Compensation
- Expected Compensation
Benefits
- Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
- We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
- Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
- While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
Company info
- The Services & Tasks team develops efficient, intuitive experiences that help healthcare providers manage clinical work and deliver high-quality patient care.
- The team brings together curious and passionate professionals across Product Management, Engineering, User Experience, Analytics, and Patient Safety to understand user needs and build scalable solutions.
- Team members also partner with Sales, Customer Success, Onboarding, Product Marketing, and other groups to support successful product development, launch, and adoption.
- Essential Job
- Partner with customer-facing teams to gather insights and determine effective approaches for communicating product capabilities and changes to customers.
- We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
Visa & Work Authorization
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons
This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.