PGA TOUR Superstore

Retail Front End Department Head

Jacksonville, FL

Sponsorship not specifiedDetected 4 days ago

HRPremiere ProLeadershipCommunicationMicrosoft Office

About the role

The Front-End Dept Head (FEDH) is primarily responsible for delivering the best possible Customer experience in the store through our Club Services Desk and Front-End experience.

This role acts as the expert of the assigned department(s) by providing valuable input into operational and merchandising decisions to the Sales and Service Manager (SSM) to drive sales and elevate the Customer experience.
Participate in weekly department walks with the SSM to evaluate the state of the business and create worklist for self/department Associates that align with their strengths. Additionally, follow up with the SSM on the execution of all assigned tasks.
Ensure compliance with all Loss Prevention policies and procedures to maintain store inventory accuracy and a safe and secure workplace.
Responsibilities include but not limited to cash handling procedure, deposits, Customer escalation, opening/closing procedures, providing task direction to all departments, maintain brand/merchandising standards across entire store, drive Customer experience and Associate/Customer safety.
Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution and hold others accountable.

Candidates must have strong listening and interpersonal skills.
Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite, including Outlook.
Ability to quickly learn business acumen with appropriate training.
Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.
Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service.
Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
and Skills Required:
Communication: Candidates must have strong listening and interpersonal skills.
Organization: Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. \
Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
Education/Experience: High School Diploma or equivalent and retail experience preferred.
Schedule: Must be able to work a flexible work week, and work nights, weekends, and holidays depending on business needs.

Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
Part of the Arthur M.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic informatio

This listing is sourced directly from PGA TOUR Superstore's careers page and normalized into a canonical job model.