Elitetechnology

Global Client Director, Dedicated Accounts

US - Remote · Director

No sponsorship$160k-$178kDetected 5 days ago

SalesforceCRMSalesAccount ManagementNegotiationCustomer SuccessCommunicationCollaboration

About the role

Position Overview Elite is seeking an accomplished Global Client Director to oversee a single, high-value strategic client relationship.
This role serves as the global point of accountability for all aspects of the client partnership-growth, retention, delivery excellence, and executive engagement.
Work Arrangement: Remote This role requires the individual to be based in Eastern Standard or Central Standard time zone.

Own the global account plan, including revenue growth, retention, renewals, and cloud migration strategy for the client.
Drive year-over-year expansion through proactive identification of new opportunities across business units and geographies.
Partner with functional leaders in Product, Marketing, Customer Success, and Professional Services to deliver cohesive, high-impact outcomes for the client.
Manage complex commercial negotiations and renewal cycles, ensuring mutually beneficial, long-term agreements.
Maintain deep knowledge of the client's business model, transformation goals, and technology landscape to anticipate needs and shape solution roadmaps.
Perform other duties as assigned to support departmental and company objectives.
As a global business, we rely on diversity of culture and thought to deliver on our goals.

9-12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts.
Strong proficiency in Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques.
Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services.
Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions.
Ability to travel up >50% as business needs require.
Must be legally authorized to work in United States
Bachelor's Degree in Business, Marketing, or a related field. MBA preferred
Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures.
Exceptional communication, presentation, and negotiation skills.
Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability.
Role requires the following physical capacity: Moderate: 20-50 lbs - frequent lifting, bending, or standing.
Elite does not provide employment sponsorship for this position.

Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms.
Learn more at elite.com.
Position Overview
Elite is seeking an accomplished Global Client Director to oversee a single, high-value strategic client relationship.

Competitive Compensation Package ($160,110 - $177,900 base salary + variable component)

Comprehensive Healthcare Coverage (Health, Dental, Vision)
Retirement Savings Plan with an Employer Contribution
Wellness Initiatives
Generous Global Parental Leave
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia.
Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.
We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We are not accepting applications submitted through recruiting agencies.
At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

This listing is sourced directly from Elitetechnology's careers page and normalized into a canonical job model.