intrinsicdevelopment

IT Systems Support Specialist

Lee's Summit, Missouri

Sponsorship not specified$50k-$70kDetected 88 days ago

AzureCustomer SupportControlsTCP/IPDNSVPNVoIPCommunicationProblem SolvingSharePoint

About the role

PAY RANGE: $50,000-$70,000 based upon applicable project/work experience.
THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments.
Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction.

Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications.
End-User Support & Help Desk
Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment.
Maintain an accurate inventory of IT assets, software licenses, and user access needs.
Infrastructure & Project Support
Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements.
Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi.
Support future IT office buildout, including server/storage upgrades and connectivity planning.
Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts.
Document IT procedures, system configurations, and troubleshooting steps.

3-5 years of experience in IT support, preferably in a Level 2 or Systems Technician role.
Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN).
Experience with NAS or entry-level server administration.
Excellent communication skills and ability to provide end-user training when needed.
Experience with VoIP systems and troubleshooting.
Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint).
Project coordination experience in IT buildouts or system installations.
Place and configure servers as required.
Strong troubleshooting and problem-solving skills across hardware, software, and networking.
Ability to manage multiple priorities across help desk requests and project-based work.
Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention).

Hands-on knowledge of camera/security systems and access control platforms preferred.

$50,000-$70,000 based upon applicable project/work experience.
THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments.
Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction.
The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states.
We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office.
This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.

Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments.
The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states.
We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office.
This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.
IT SYSTEMS SUPPORT SPECIALIST POSITION; We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities.
This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems.
The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed.

This listing is sourced directly from intrinsicdevelopment's careers page and normalized into a canonical job model.