Ferring
Director, Field Excellence and Operations
Parsippany, New Jersey, United States · Director · Full-time
Sponsorship not specified$150k-$279kDetected 12 days ago
CRMResearchLeadershipCollaborationMentoring
About the role
- Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy.
- This is a hands-on player-coach role with direct leadership responsibility and strong succession potential within Commercial Operations.
- This role offers high visibility and the opportunity to shape the future of Field Excellence at Ferring.
Responsibilities
- We maintain a drug-free workplace.
- Proven track record of building and executing Sales Force Effectiveness capabilities.
- Ability to influence senior stakeholders and drive alignment.
- Demonstrated success in leading teams and developing talent.
Requirements
- 12+ years of experience in pharmaceutical commercial operations, field operations, or Sales Force Effectiveness.
- Deep expertise in SFE, segmentation and targeting, territory alignment, and field analytics.
- Strong knowledge of pharmaceutical data sources including IQVIA, DDD, Exponent, LAAD, claims, and Specialty Pharmacy data.
- Demonstrated ability to translate complex data into actionable field strategies.
- Experience partnering closely with Sales Leadership and engaging directly with field teams.
- Experience acting as a bridge between business, IT, and Data teams.
- Experience supporting or leading CRM and commercial system implementations.
- Experience working in lean environments with high operational ownership.
- MBA or advanced degree.
- Strong understanding of field dynamics and commercial execution.
Nice to have
- Conduct and interpret field-focused analytics, including productivity assessments, ROI analysis, to continuously refine field strategy.
- Translate complex data and insights into clear, actionable recommendations that can be effectively implemented by field leadership.
- Ensure alignment across data, systems, and field strategy to enable consistent and effective execution.
- Establish strong partnerships with Sales Leadership at all levels to understand evolving business needs and identify opportunities to improve field performance.
- Engage directly with the field organization on a regular basis to gather insights, challenge existing processes, and identify opportunities for improvement.
- Translate field insights and analytics into strategic and operational initiatives, ensuring alignment with business objectives.
- Establish governance and tracking mechanisms to monitor performance and ensure sustained impact of implemented initiatives.
- Ensure high standards of data quality and operational integrity (including DCR processes).
Compensation
- At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life
Benefits
- We are proud to offer paid parental leave subject to a minimum period of employment at Ferring.
Equal opportunity
- Ferring is an equal opportunity employer.
- We are proud to be an Affirmative Action/
- Equal Opportunity Employer (including Disability/Protected Veterans).
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This listing is sourced directly from Ferring's careers page and normalized into a canonical job model.