Mars Inc.
Customer Supply Manager
USA-Illinois-Chicago · Senior
No sponsorship$87k-$119kDetected 1 day ago
SwiftData AnalysisData VisualizationCRMSAPSupply ChainLogisticsERPLeadershipCommunicationMentoringS&OPDemand Planning
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odds of building a lasting career here
44Risky
Cap-exempt (no lottery)0
Sponsors this role68
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Elevate your leadership journey as our next Customer Suppply Manager.
- In this pivotal role, you'll inspire a high-performing team dedicated to delivering flawless, end-to-end order fulfillment and exceptional service.
Responsibilities
- Own the complete order-to-cash lifecycle, proactively identifying and resolving product availability challenges to maintain seamless product flow.
- Partner closely with Sales and Finance to manage the billing log, resolve pricing/fill-related deductions, and govern Car-Pickup (CPU) agreements.
- Own the execution of new customer setups, promotional programs, and product reset activities, ensuring crystal-clear communication across all internal teams.
- Lead, coach, and inspire your team through structured 1:1s, regular team meetings, robust development planning, and active engagement initiatives.
- Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Requirements
- Bachelor's Degree in Supply Chain, Logistics, Business Administration, or a related field AND/OR
- 5+ years experience in order management, customer supply chain, or logistics operations.
- 2+ years of direct people management or supervisory experience.
- Proficiency with ERP systems (e.g., SAP, Oracle) and order management software.
- Experience tracking and driving supply chain KPIs (OTIF, fill rates, order cycle time).
- Proven track record of managing network inventory levels, customer allocations, and supply constraints.
- Master's degree (MBA or MS in Supply Chain).
- Proven ability to influence executive-level stakeholders and represent the team in high-stakes customer forums.
Skills
- Advanced data visualization skills (e.g., Tableau, Power BI).
Compensation
- An industry competitive salary and benefits package, including company bonus.
Benefits
- Oversee customer allocation strategies, quota adherence, closeout execution, and overall network inventory health to guarantee balanced supply and demand.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Company info
- Serving as the strategic bridge between our operations, cross-functional partners, and external customers, you'll blend big-picture leadership with hands-on operational excellence.
Visa & Work Authorization
- Mars does not sponsor visa for this opportunity.
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This listing is sourced directly from Mars Inc.'s careers page and normalized into a canonical job model.