Veriff

Veriff

Senior Account Manager - USA

USA (Remote) · Senior

Sponsorship not specified$110k-$140kDetected 71 days ago
RESTSalesAccount ManagementAPI TestingResearchLeadershipCommunicationCollaboration

About the role

  • With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause.
  • Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.
  • This is a highly strategic role that will be central to strengthening executive relationships and driving long term success across our largest enterprise accounts in the region.

Responsibilities

  • We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world.
  • We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing!
  • With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world.
  • At Veriff, our GTM Division is the driving force behind our mission to create a safer, more trustworthy online world.
  • You will act as a trusted advisor, helping customers maximize the value of Veriff's solutions while identifying opportunities for cross sell and upsell growth that support revenue targets.
  • Build trusted executive and day to day relationships with customers to strengthen alignment, advocacy, and long term loyalty.
  • Drive net dollar retention through expansion, renewals, increased product utilization, and identification of new use cases across the customer base.
  • Develop a deep understanding of each customer's business model, priorities, success metrics, and evolving needs to proactively shape account strategy.

Requirements

  • 10+ years of Account Management experience within the SaaS industry focused on strategic, enterprise accounts
  • Demonstrated track record of meeting or exceeding quota while maintaining strong customer satisfaction and advocacy.
  • Experience using analytics, dashboards, and data driven decision making to improve account performance and business outcomes.
  • Experience working within a global scaleup or startup environment, with the ability to thrive in fast changing, high growth, and evolving operating models.
  • Experience working for a global scale-up/startup

Compensation

  • The base salary for this role is $110,000 - $140,000 per year + commission.
  • Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law
  • Extra recharge days per year on top of your annual vacation days

Benefits

  • Own and operate a portfolio of strategic accounts with full accountability for retention, growth, customer outcomes, and long term partnership health, acting as the CEO of the business within each account.

Company info

  • We are a dynamic team dedicated to growing our customer base and enhancing our brand's global presence.
  • Veriff is hiring a Senior Account Manager to join our Account Management team with a focus on managing our largest and most strategic customers across North America.

This listing is sourced directly from Veriff's careers page and normalized into a canonical job model.