Summa Healthat Homeand Hospice

Summa Healthat Homeand Hospice

Registered Nurse (RN Clinical Manager - Homecare

Akron, OH

Sponsorship not specifiedDetected 6 days ago
Patient CareCommunicationCritical ThinkingMentoring

About the role

  • We're dedicated to the growth and development of our team to set them up for success.
  • Registered Nurse (RN Clinical Manager - Homecare Schedule: Monday - Friday - 8:30am-5:00pm.
  • 1 weekend only every 6-8 weeks for manager escalation calls HYBRID SCHEDULE - 2 DAYS IN OFFICE/3 DAYS AT HOME FOR ONE WEEK.

Responsibilities

  • Collaborates with intake, providing daily direction, managing referral volume based on staffing availability
  • Implement quality improvement programs in the field
  • Participates in all liaison/administrative on-call rotation, and patient staffing as needed to manage after hour's team, staffing needs and patient related issues
  • Manages on call calendar for internal & field staff
  • Collaborates with billing department to address authorization pro bono requests & ensures patient contact regarding authorization exceptions
  • Performs new and ongoing liaison training as defined by the Administrator
  • Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
  • Maintains active RN or PT license in state of employment
  • Consistently demonstrates core values and maintains a professional appearance as a representative of the company
  • Understands, implements and practices policies and procedures for agency operation

Requirements

  • Minimum of Three (3) years of experience as an RN or PT in an acute care setting
  • Strong critical thinking skills with the ability to problem solve clinical needs
  • Ability to remain calm, have patience and be accommodating
  • Ability to resolve conflict using conflict management skills
  • Ability to make appropriate nursing judgments
  • Ability to identify a situation and handle it with the best possible solution
  • Ability to resolve tough decision-making situations, providing direction to internal & field staff
  • Ability to prioritize and be timely
  • Ability to clinically triage the needs of the department to ensure team goals are met timely
  • Applies fact-based knowledge of technical skills and business understanding
  • Ability to create positive impressions and communicate with a variety of people
  • Exemplary communication skills and customer focus
  • Compassionate and caring while working with patients
  • Knowledgeable on nursing best practices
  • Detail-oriented and observant.

Nice to have

  • Current RN or PT license in the state of employment
  • RN is strongly preferred

Benefits

  • Summa Home Health & Hospice
  • Ensure quality and safe delivery of home health services
  • Provides oversight for liaison workflow to ensure timeliness of completion as well as identify education needs for field & liaisons, ensuring workflow needs and staffing skill sets are congruent.
  • Manages PTO, call offs & daily/weekly productivity review to ensure proper staffing coverage to meet the needs of the business in the field and internally
  • Manages staffing budget, at the direction of the Administrator to include: overtime & bonus oversight

This listing is sourced directly from Summa Healthat Homeand Hospice's careers page and normalized into a canonical job model.