Brightli

Brightli

Client Access Representative

Piedmont, MO · Full-time

Sponsorship not specifiedDetected 6 days ago
Customer SupportEHR/EMRCommunication

About the role

  • Embrace the opportunity to be the welcoming face and first point of contact for our clients as a Client Access Representative.
  • In this vital role, you'll play a crucial part in ensuring a seamless and positive experience for every individual who walks through our doors.

Responsibilities

  • Collaborate with clients, families, and staff to resolve any issues that may arise during visits.
  • Maintain accurate cash handling and balance daily transactions.
  • Maintain a welcoming and organized reception area.

Requirements

  • High school diploma or GED required.
  • Your exceptional customer service skills, attention to detail, and ability to multitask will be instrumental in providing a warm and efficient reception environment.
  • Previous customer service experience preferred.

Nice to have

  • Excellent oral, written, and interpersonal communication skills.
  • Strong customer service orientation and ability to multitask.
  • Excellent organization and typing skills.
  • Proficiency in computer applications.
  • Reliable transportation.
  • Successful completion of background checks, including criminal record, driving record, and abuse/neglect.
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within

Benefits

  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • full-time employees receive health, dental, vision, retirement, life, & more
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
  • As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce.
  • Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
  • Schedule and manage clinicians' appointments, ensuring accurate benefit and eligibility verification.
  • Ensure the completeness and organization of client health records.
  • Utilize Electronic Medical Records applications effectively.
  • Education and/or Experience

Company info

  • We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.
  • We are an Equal Employment Opportunity Employer.

This listing is sourced directly from Brightli's careers page and normalized into a canonical job model.