Iceberg RevOps
RevOps Architect (Remote)
Austin, TX, United States
Sponsorship not specifiedDetected 363 days ago
Data AnalysisProject ManagementAgileHubSpotSalesforceCRMOnboardingCommunicationOrganizational Skills
About the role
- Company Description Iceberg is the sales and marketing operations team for growing companies.
Responsibilities
- Manage onboarding and facilitate workshops - Guide new clients through a structured onboarding process to ensure alignment.
- Partner with consultants to understand each client's Go-To-Market (GTM) strategy, processes, and systems.
- Build and execute operational roadmaps - Maintain prioritized roadmap documentation for each client, ensuring projects align with business goals.
- Manage project execution - Drive the end-to-end project lifecycle, from discovery and planning to implementation and post-deployment monitoring.
- Own client success - Act as the main liaison between clients and internal resources, ensuring all projects and tasks run smoothly.
- Run sprint meetings and client reviews - Conduct regular sprint check-ins, deliver ongoing status updates to clients, and lead monthly and quarterly reviews.
- Triage and manage client requests - Quickly assess, prioritize and assign ad hoc client needs.
- Lots of admin work - While you may spend some time in clients' systems, you will work closely with our admin team to design things that they build.
- We specialize in architecting and building unified systems.
- We partner primarily with B2B, high-growth, VC- and PE-backed companies.
Requirements
- 5+ years of experience in Sales Ops, Marketing Ops, RevOps, or GTM Ops
- Strong knowledge of Salesforce or HubSpot, either as an administrator or through managing CRM implementations or updates
- Strong organizational skills with the ability to prioritize and oversee multiple initiatives
- A growth mindset with the ability to quickly learn and adapt
- Experience in SaaS startups
- Experience on a sales and/or marketing team
- Familiarity with project management frameworks (e.g., Agile methodologies, sprint planning)
Nice to have
- This is a strategic role that involves guiding business conversations with stakeholders - usually sales and marketing leadership.
- This is not a systems administrator role, though past experience as a CRM admin is a plus.
- Successful architects help clients understand what they should do - they don't wait for clients to assign work.
Company info
- Take support tickets - Operations support is something we offer, but an architect is not responsible for providing support in most cases.
- Our team is small but expanding quickly and we are looking for the right people to help us get to the next level.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from Iceberg RevOps's careers page and normalized into a canonical job model.