accessmedicalgroup

Medical Receptionist

Lake Charles, Louisiana · Full-time

Sponsorship not specifiedDetected 20 days ago

ComplianceCustomer SupportHIPAAEHR/EMRICD-10CommunicationOrganizational Skills

About the role

We are seeking a skilled and detail-oriented individual to join our healthcare facility as a Medical Receptionist and Insurance Verification Specialist.
In this role, you will be responsible for greeting and registering patients, ensuring accurate and efficient check-in processes, and performing insurance verification tasks.
This is a vital position within our organization that directly impacts the patient experience and overall operational efficiency.

Maintain patient confidentiality and adhere to all HIPAA regulations and guidelines.

Ability to handle a fast-paced work environment and prioritize tasks effectively.
High school diploma or equivalent. Some college coursework in healthcare administration or related field is preferred.
Proven experience as a medical receptionist or similar role in a healthcare setting.
Strong knowledge of medical insurance verification processes, including insurance plans, coverage, eligibility, and authorizations.
Familiarity with medical terminology, procedures, and coding (ICD-10, CPT) is highly desirable.
Proficient in using electronic health record (EHR) systems and medical office software.
Excellent interpersonal and communication skills, with the ability to provide exceptional customer service to patients and effectively collaborate with staff.
Exceptional attention to detail and accuracy in data entry and documentation.
Strong organizational and multitasking abilities.
Professional demeanor, maintaining confidentiality, and displaying empathy and compassion towards patients.

Accurately register patients by collecting and verifying their personal information, medical history, and insurance details.
Verify insurance coverage and benefits for patients using electronic systems, contacting insurance providers, and interpreting insurance policies and procedures.
Communicate insurance coverage information to patients, including copays, deductibles, and any other relevant financial obligations.
Schedule patient appointments, procedures, and follow-ups, coordinating with healthcare providers and maintaining the appointment calendar.
Maintain accurate and up-to-date patient records in the electronic health records (EHR) system, including demographic and insurance information.
Collaborate with medical staff, nurses, and other healthcare professionals to ensure a seamless patient experience and resolve any issues related to insurance coverage or billing.

The hours we are looking to fill would be full-time, 5:2 block schedule working every other weekend.

This listing is sourced directly from accessmedicalgroup's careers page and normalized into a canonical job model.