AKASA
Product Operations & QA Specialist
San Francisco
Sponsorship not specified$60k-$85kDetected 6 days ago
LLMsResearchCommunicationProblem Solving
About the role
- We're looking for a Product Operations & QA Specialist to help us ship reliable, high-quality healthcare software.
- It's a role that blends rigor with judgment: you'll need to know when a bug is a blocker and when it's noise, and you'll need to communicate that distinction clearly to PMs, engineers, and stakeholders who are counting on your read.
- If you've worked in a hospital or clinic and know what's actually at stake when healthcare software breaks, and you want to bring that firsthand perspective into how a product gets tested, supported, and improved, we'd love to talk.
Responsibilities
- Own end-to-end testing and support for one or more product areas
- Design, maintain and improve testing plans, regression suites, and QA checklists.
- Own tier-one and triage workflows for their product area:
- Monitor and report on key support metrics for their product area.
- Owns operational excellence (quality + support + content) for defined product areas.
- Strong ability to prioritize testing and support work based on risk and impact.
Compensation
- Based on market data and other factors, the salary range for this position is $60,000-$85,000 + Equity.
- However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
Benefits
- Flexible paid time off (PTO)
- Expansive coverage for health, dental, and vision
- Employer contribution to Health Savings Accounts (HSA)
- Generous parental leave policy
- Full employee coverage for life insurance
- Home office stipend
- Cell phone/internet reimbursement
- Based on market data and other factors, the salary range for this position is $60,000-$85,000 + Equity.
- If you need any assistance or accommodations due to a disability, please let us know at recruiting@akasa.com.
- At AKASA, our mission is to build the future of healthcare with AI.
Equal opportunity
- equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative.
This listing is sourced directly from AKASA's careers page and normalized into a canonical job model.