Florida Gulf Coast University
Coordinator II, Facility Operations and Membership Sales
Main Campus, USA · Mid · Full-time
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About the role
- The Coordinator II, Facility Operations and Membership Sales coordinates the day-to-day operations of recreation facilities, rentals, maintenance and both University Recreation & Wellness Center (URWC) and Aquatic Center memberships.
- If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.
- Typical duties may include but are not limited to:
Responsibilities
- Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
- Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.
- The position supports facility readiness and operational excellence through preventative maintenance coordination, student staff leadership and development, membership operations, and high-quality customer service.
- FGCU is building a culture of curiosity, commitment and collaboration.
- We value employees who successfully work with others and drive positive change through critical thinking and decisive action.
- Develops, plans and implements trainings, programs, meetings, and activities within area of responsibility.
- Oversees all membership sales, customer support, promotions and billing for both URWC and Aquatics Center memberships.
Requirements
- Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook).
Nice to have
- Master's degree from an accredited institution in Recreation Management, Sports Administration, or closely related field.
- Experience scheduling and supervising the work of student employees.
- Experience and proficiency with recreation management software, such as Innosoft Fusion, CSI, or similar.
- Knowledge, Skills, & Abilities:
Skills
- Proven ability to think strategically and approach challenges with creativity.
- Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
- Strong interpersonal skills and experience working effectively across teams.
- Knowledge of recreation, intramural sports, and fitness programming.
- Knowledge of risk management standards and practices.
- Knowledge of inventory control principles and methods.
- Knowledge of marketing principles including promotion, fundraising, and public relations.
- Knowledge of budget control principles, practices, and procedures.
- Strong interpersonal, verbal, and written communication skills.
- Strong organizational skills and the ability to prioritize and complete simultaneous projects.
- Demonstrated skill with scheduling, event planning, and logistics coordination.
- Ability to interact in a professional manner with colleagues, students, and the community in a service-oriented environment.
Benefits
- Coordinates assigned day-to-day facility operations to support safe, efficient, and customer focused University Recreation & Wellness services.
This listing is sourced directly from Florida Gulf Coast University's careers page and normalized into a canonical job model.