Y Strategie
Customer Value Associate Manager / Lifecycle & CRM
Casablanca, MA
Sponsorship not specifiedDetected 16 hours ago
Data AnalysisStakeholder ManagementCRMAccount RetentionCollaboration
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Ensure sustainable and responsible user growth The CVAM must balance:
- Retention rate improvement, Churn reduction, Revenue uplift and CLV growth.
- Experience Managing high-frequency users, lifecycle management and revenue optimization.
Responsibilities
- Drive customer engagement, retention, and reactivation Increase monetization Optimize promotion efficiency and ROI Deliver personalized experiences on scale
- Commercial performance Customer experience (relevance, engagement, satisfaction) Compliance Key Responsibilities Customer Lifecycle Strategy Own the end-to-end user lifecycle.
- Commercial Performance Optimization Own and drive:
Requirements
- Required skills & Experience Experience 5/7 years in CRM, LifeCycle, Retention, or Customer Value Roles.
- Technical & Analytical Skills Strong ability to Analyze Customer Data, Translate insights into actions, Track performance and KPIs Experience with CRM Platforms, Marketing Automation Tools, Data Analysis.
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