Avidbank

Commercial Bank Fraud Investigator

San Jose, California, United States · Full-time

Sponsorship not specified$65k-$100kDetected 29 days ago

ComplianceExcelResearchCommunicationCollaborationMicrosoft Office

About the role

The Fraud Specialist serves as the primary point of contact for all fraud‑related events and is responsible for coordinating the fraud investigation process from initial customer intake through research, case assignment, escalation, and resolution.

Collaborate with Operations, BSA/AML, Risk & Compliance, Treasury Management, IT, and frontline teams to support fraud detection, response, and prevention efforts
Provide fraud‑related guidance and support to frontline and operational staff, including identifying suspicious activity and compliance concerns
Maintain accurate, timely, and audit‑ready case documentation to meet regulatory, audit, and examination standards

Strong analytical and critical‑thinking skills with ability to identify patterns, and anomalies
Knowledge of BSA/AML regulations, OFAC requirements, and fraud typologies
Ability to work with confidential information while exercising sound judgment
Working knowledge of bank operations, primarily deposits and payment products
Proficiency in Microsoft Office applications including Excel and Word
Education & Experience
Bachelor's degree preferred or equivalent experience in fraud investigations preferred.
3 - 5 years of experience in bank operations, fraud investigations, BSA/AML compliance, or financial crimes within a financial institution (banking or credit unions experience preferred).
Skills & Competencies
Experience with fraud detection or transaction monitoring systems (Verafin preferred)
Excellent written and verbal communication skills for interacting with customers, and staff
Preferred credential: CAMS, CFE, or other fraud or AML certifications
Benefits
Avidbank offers full-time employees' competitive compensation, medical, dental, vision, life insurance, long term disability insurance, 401k with matching, paid holidays and a competitive paid time off policy.

San Jose, California
Close collaboration with internal stakeholders is essential to ensure effective fraud mitigation, regulatory compliance, and timely risk escalation.
Serve as the first point of contact for all reported fraud events, coordinating investigations from customer fraud intake through resolution
Manage fraud referrals, including intake, research, case creation, assignment, and notification of relevant internal stakeholders for required action
Conduct end‑to‑end fraud investigations, including transactional analysis across deposit, payment, and digital banking channels
Independently review, analyze, and disposition fraud alerts generated by Verafin and related monitoring systems
Open, track, and resolve fraud cases while maintaining complete and well‑supported investigative documentation for management review and potential law enforcement referrals
Adhere to BSA/AML and OFAC policies and procedures, including escalation and reporting of suspicious activity as appropriate

$65,000 - $100,000
Division: Risk and Compliance - BSA / Fraud
Work Location Type: San Jose HQ Office
The Fraud Specialist serves as the primary point of contact for all fraud‑related events and is responsible for coordinating the fraud investigation process from initial customer intake through research, case assignment, escalation, and resolution.
This role plays a central coordination function, ensuring timely communication and action among internal stakeholders, including Relationship Management, Operations, Treasury Management, BSA/AML, Risk Management, Compliance, and other key partners.

Avidbank is a $2.6 billion commercial bank based in Silicon Valley serving the San Francisco Bay area and beyond.
We are a highly responsive business bank, providing tailored financial solutions.
We are advocates for our clients and specialize in providing innovative banking products and supportive services that exceed our clients' expectations.
Founded in 2003, we specialize in commercial & industrial lending, technology and asset-based lending, specialty finance, real estate construction, and commercial real estate lending.
We have one branch in San Jose along with loan production offices in Redwood City and San Francisco.
Communicate effectively with internal teams, customers, and external partners to obtain information necessary to support investigations
Perform Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) reviews, including customer risk rating assessments and ongoing monitoring of higher‑risk customers

This listing is sourced directly from Avidbank's careers page and normalized into a canonical job model.