The Home Depot
User Experience Principal
STORE SUPPORT CENTER, ATLANTA - 9090 · Principal
Sponsorship not specifiedDetected 1 day ago
UX ResearchAgileOKRsResearchLeadershipMentoringAdaptability
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- With a career at The Home Depot, you can be yourself and also be part of something bigger.
- At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a leader of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and drive strategic direction.
Responsibilities
- 20% - Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization.
- 40% - Delivery and Execution - Models & ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.
- Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization.
- Models & ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.
- Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods
- 40% - Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods - Clearly communicates insights and opportunities and drives value of UX across experiences.
- Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals.
- Has courage and organizational savvy to drive this change.
- Drives UX practice across experience, domain, or group of products.
- Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain.
Requirements
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- You are an out of the box thinker with a desire to solve interesting and complex user and customer problems.
- With passion for customer and user experience excellence, you can craft end-to-end experiences to enact cutting-edge retail strategies
- You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result.
- You are as comfortable influencing business leadership as you are your product leadership and individual contributors.
- You are the customer and user advocate.
Nice to have
- 5+ years of experience working with agile software development teams
- Strong interpersonal savvy
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Minimum Years of Work Experience:
- Preferred Years of Work Experience:
- Preferred Leadership Experience:
- Decision Quality
- Ensures Accountability
Benefits
- Drives vision and purpose
- Combines user research outputs with OGSMs or OKRs of partners to clearly articulate the vision of their experiences and drive alignment with partners in solutions across products and experiences.
Company info
- Position Purpose: At The Home Depot, we get UX; it is baked into our DNA.
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.