Kith
Client Advisor
New York, NY · Part-time
Sponsorship not specifiedDetected 16 days ago
Inventory ManagementCustomer SupportCommunicationTime Management
About the role
- The Kith Client Advisor is a very important piece of the client's in-store experience as well as the overall operations of the store.
- Through best-in-class service, the Client Advisor ensures customers have a consistent, genuine, and quality experience while in our store(s).
- Client Advisors are scheduled to flex schedules and hours are given based on the needs of the business.
Responsibilities
- Foster and maintain relationships with clients through professional, friendly, and efficient after-sale communication.
- Continuously partner with the Management team regarding individual goals as well as overall business.
- Partner with the Management team to efficiently execute action plans and brand initiatives.
- Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
- Acting as a brand ambassador, the Client Advisor plays a key role in helping create and maintain an organic and enjoyable overall customer experience.
- By providing authentic and curated after-sale communication, the Client Advisor seeks to foster and grow client relations to drive sales.
- The Client Advisor supports company and management initiatives/direction, while always adhering to the brand's policies and procedures.
Nice to have
- 3+ year(s) in a retail sales position.
- 3+ year(s) in customer service roles, preferred but not required.
- 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
Skills
- Efficient time management skills
- Standing and walking for prolonged periods of time.
- Ability to lift and move 25lbs.
- Ability to stand and walk for prolonged periods of time.
Compensation
- Compensation: $18.00-$20.00/hr + Commission(s)
Company info
- Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling.
- Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design.
- Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
- Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops.
- Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
- The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
- Kith is an equal employment opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.
- Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.
- Greet, assist, and provide best-in-class customer service to all Kith clients & customers.
This listing is sourced directly from Kith's careers page and normalized into a canonical job model.