Bland AI

Bland AI

Senior Infrastructure Engineer

San Francisco · Senior

Sponsorship not specified$120k-$200kDetected 119 days ago
TypeScriptGoDistributed SystemsAWSGCPCloud PlatformsDockerKubernetesTerraformDatadogMachine LearningCybersecurityIncident ResponseSketchLoad BalancingVoIP

About the role

  • You're not just keeping servers running, you're architecting distributed systems that handle real-time voice processing, scale ML inference, and integrate with enterprise telephony infrastructure.
  • Your work directly determines whether our platform can handle business-defining call volumes for our customers, or leaves them with dead air.

Responsibilities

  • Contribute to the designing of scalable architecture: Build distributed systems using Kubernetes that handle high-volume, real-time voice processing with strict latency and reliability requirements.
  • Build and Support ML infrastructure: Create and optimize the infrastructure supporting our AI models, from training pipelines to real-time inference serving across multiple regions.
  • Integrate with telephony: Maintain robust connections between our platform and complex enterprise phone systems, SIP trunks, and VoIP infrastructure.
  • Recognize Flaws, Control for them: We're building a new type of architecture that takes something from Column A, and Column B. We're never going to get it perfect, so you'll be helping us keep a look out for what we need to solve.
  • Ensure reliability: Implement monitoring, alerting, and incident response systems that keep our platform running 24/7 with enterprise-grade uptime.
  • Interesting Problems to Own
  • You'll have the space to be creative and really own a new emergent type of architecture.
  • Streaming Architectures: On top of building to support our APIs, you'll also be building to helping maintain the reliability, failover, and scaling of our important stream-based traffic.

Nice to have

  • There isn't a blank stare, there's an excitement to share.

Skills

  • Experience with telephony systems (SIP, VOIP, WebRTC.)
  • Background in ML infrastructure, model serving, or GPU computing.
  • Experience with real-time audio/video processing.
  • Telephone calls have been around for awhile.
  • Now with an explosion in modern technologies - comes interesting new ways to wrangle old-school protocols and techniques.

Compensation

  • $120,000-$200,000

Benefits

  • Healthcare, dental, vision, all the good stuff
  • Meaningful equity in a fast-growing company

Company info

  • At Bland.com http://Bland.com, our goal is to empower enterprises to make AI-phone agents at scale.
  • Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses.
  • We've raised $65 million from Silicon Valley's finest; Including Emergence Capital, Scale Venture Partners, YC, the founders of Twilio, Affirm, ElevenLabs, and many more.
  • Understand and deeply invest in ensuring that we match any amount of customer's customers call volume!
  • We need unique solutions, that you'll help us discover along the way.
  • Security and compliance: Implement security best practices and compliance requirements for enterprise customers in regulated industries.
  • Sizable Call Volumes requires new approaches: Understand and deeply invest in ensuring that we match any amount of customer's customers call volume! We need unique solutions, that you'll help us discover along the way.
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This listing is sourced directly from Bland AI's careers page and normalized into a canonical job model.