Gentex Corporation
Product Support Rep I
Indiana Indianapolis
Work authorization requiredDetected 14 days ago
Customer SupportProblem Solving
About the role
- This role serves as a frontline liaison to customers, resolving product inquiries, troubleshooting issues, and ensuring satisfaction.
- Additionally, the pay rate for this role is $14.50 per hour.
Responsibilities
- Respond to phone calls, chats, and support tickets pertaining to questions about company products, including product recommendations and set-up for consumers, dealers and installers.
- Building Collaborative relationships - Developing, maintaining, and strengthening partnerships with others inside or outside the organization.
- Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
Requirements
- 0-1 year of relevant work experience.
- Basic knowledge of MS Office.
- Ability to sit for an extended period-of-time.
- Technical knowledge of audio, home theater, or speakers.
- Candidates must have a current and continuing right to work in the United States without sponsorship.
- Minimum of a High School Diploma or GED equivalent.
- Gentex offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. We also offer a range of benefits and programs to meet our employee needs, based on eligibility. Additional details about total compensation and benefits will be provided during the hiring process.
- This role offers a base pay of $14.50 per hour.
- Premium Audio Company is an equal opportunity employer
- Premium Audio Company extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
- Assistance
- Premium Audio Company is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Premium Audio Company will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
- Understand your right to work
Compensation
- Gentex offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
- Additional details about total compensation and benefits will be provided during the hiring process.
- This role offers a base pay of $14.50 per hour.
Benefits
- We also offer a range of benefits and programs to meet our employee needs, based on eligibility.
- Additional details about total compensation and benefits will be provided during the hiring process.
- Gentex offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Company info
- At Premium Audio Company, you'll work at the intersection of iconic audio brands (Klipsch, Onkyo, and Integra) and cutting-edge technology, helping shape how people connect with music in their homes and beyond.
- Join a team that values innovation, creativity, and quality.
Equal opportunity
- Premium Audio Company is committed to working with and providing reasonable accommodation to applicants with disabilities.
- For accommodation requests, email us at recruiting@gentex.com.
- Premium Audio Company will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
Visa & Work Authorization
- Candidates must have a current and continuing right to work in the United States without sponsorship.
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This listing is sourced directly from Gentex Corporation's careers page and normalized into a canonical job model.