Finastra
Senior Product Manager - ACH
Atlanta, USA · Senior
Sponsorship not specifiedDetected 47 days ago
Product ManagementProduct StrategyStakeholder ManagementVendor ManagementResearchCommunication
About the role
- Bridges market needs and product strategy by influencing roadmap, features, and positioning based on direct customer and regional insights.
- Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.
Responsibilities
- Drive alignment between market demand and product roadmap/prioritization
- Partner with Sales and Marketing for demos, RFP inputs, and positioning of ACH capabilities
- Support implementation teams with clarifications, requirement walkthroughs, and business guidance
- Gain a deep understanding of the customer experience, identify and fill product gaps, generate new ideas that grow marketshare, and drive growth.
- Manage the entire product lifecycle from strategic planning through go-to-market.
- Identifies and analyzes critical issues related to the product design and promotion of the product(s).
- Work closely with product teams to refine features and validate requirements
- Works with product marketing department to develop effective communication activities and programs including product positioning and collateral development
- Lead product focus groups
- Lead user conference sessions and general industry topics.
Requirements
- 8+ years of experience as a US ACH expert in a market-facing or product role
- Deep expertise in NACHA rules, ACH lifecycle, formats, returns, and settlement
- Proven experience in owning requirement definition for ACH products in a live market
- Demonstrated ability to translate market needs into product features, user stories, and documentation
- Experience influencing product roadmap and feature prioritization
- Strong understanding of banking ecosystem (ODFI, RDFI, payment hubs)
Skills
- Access online learning and accredited courses through our Skills & Career Navigator tool.
Benefits
- Enjoy unlimited vacation, subject to local regulations and business priorities.
- Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
- Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
- Specific benefits may vary by location.
Company info
- At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry.
- Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.
- Role Summary
- Senior US ACH expert within the product team, operating as a regional lead for the US market.
- Acts as the single point of contact (SPOC) for ACH across customers, sales, implementation, and marketing, driving client, project team engagements, defining requirement.
- Act as US regional ACH lead within the product team and SPOC for customers, sales, marketing, and implementation
- Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
- Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
- Help us make a difference at Finastra.
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This listing is sourced directly from Finastra's careers page and normalized into a canonical job model.