Avocado Mattress

Retail Brand Experience Assistant Store Manager (Georgetown, DC)

Georgetown, DC, USA

Sponsorship not specifiedDetected 23 days ago

OKRsRecruitingPerformance ManagementCustomer SupportLaTeXMentoringRenewable Energy

About the role

Avocado is currently looking for a Retail Brand Experience Assistant Store Manager to be part of our team in Georgetown, DC!
This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay.
Note on Location: You will be working on-site at our location in Georgetown, DC.

As a mission driven company, Avocado asks all employees to uphold its high standards of environmental and social responsibility and support initiatives and strategies that help Avocado continue to raise the bar for what it means to be a sustainable company.
We care for nearly 200,000 sheep and grow and produce our own natural latex from our own farms.
Monitor quality assurance to create and maintain SOPs (Standard Operating Procedures)

Champion our brand's values and be willing to promote the retail experience in your community.
Someone invested in creating a balanced and healthy environment for staff and guests.
A team player who actively contributes to the team in order to complete tasks, meet goals or manage projects.
An entrepreneurial spirit to elevate your specific location.
Desire towards ongoing self-improvement and professional development.
Shows passion towards our brand's values of healthy living, environmental awareness, and social responsibility
previous experience working for a brand with similar values is a plus!
Café experience
training experience
experience running branded events is a plus!
Stationary position: Must be able to remain stationary 50% of the time.

Assume responsibility of management duties in absence of a store manager.
Train and ensure the whole team is well-versed in all products and processes.
Provide continual evaluation and feedback of the team by collaborating with store managers in preparing and administering performance reviews for employee improvement.
Suggest methods to improve operations, efficiency, and service.
Assist with managing your employees schedules, hours, vacations, etc.
Participate in company initiatives and concept projects.
Provide the best customer service in the world!
Minimum of 1 year of retail or equivalent experience - store management or assistant management experience (e.g. at least keyholder) and experience managing and training store employees is a plus.

Note on Pay Transparency: The pay range for this role is $24.00 - $26.75 Hourly, plus potential monthly bonus.

Medical (HMO, PPO, HSA), Dental, Vision
100% Employer Paid Life Insurance
Annual Bonus Plan
Access to wellness apps
Referral Bonus
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Engage in digital sales activities, including conducting sales and service through chats, phones, and virtual appointments.
Perform daily workload of responding to customers who have questions or need assistance in a variety of areas - product information, order updates, issue resolution, escalations, etc.
This role involves moving throughout the retail space to meet with different team members and customers.
Avocado Green Brands is a mission-driven lifestyle and eco-luxury brand, fueled by green living, sustainability, radical honesty, authenticity, storytelling, social responsibility, and remarkable customer experiences.
The mission of Avocado is to be the world's most sustainable brand - the pinnacle of certified organic mattresses, luxury bedding, and quality wood furniture.

This listing is sourced directly from Avocado Mattress's careers page and normalized into a canonical job model.