Pylon Labs
Sales Manager
New York
Sponsorship not specified$10k-$100kDetected 1 day ago
SalesPipeline ManagementOutbound SalesCustomer SuccessMentoring
About the role
- Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask.
- We're backed by a16z, BCV, General Catalyst, and Y Combinator.
- We're also featured on the Enterprise Tech 30 List https://www.enterprisetech30.com/.
Responsibilities
- For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work - investigating, resolving, and acting on every signal across every channel that matters.
- Manage and coach a team of 6-10 Account Executives focused exclusively on net new business - no renewals, no expansion, just new logos.
Requirements
- 2+ years managing SaaS AEs, required.
- Experience scaling a team beyond the "early reps" phase and selling into commercial or mid-market accounts.
- Strong coaching instincts and operational rigor - you can look at a deal or a rep's pipeline and know exactly what needs to change.
- Experience managing teams selling $10k-$100k+ ARR deals.
- Experience in competitive, incumbent-heavy markets.
- Familiarity with AI-driven or technical products.
- Track record of hitting team quota through disciplined pipeline management, not just individual heroics.
Compensation
- 🗺️ Annual offsite
Benefits
- 🏥 Fully covered medical, dental, and vision insurance for employees
- 🏦 401(k) retirement plan
- 🚆 Commuter benefits
- 🌱 Parental leave
- 🏝️ 14 company holidays + unlimited PTO
- 🏋️ Fitness stipend
Company info
- Pylon is the only agentic support platform, purpose-built for B2B companies.
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This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.