Transportation Insight
Enterprise Account Coordinator
Atlanta, GA · Full-time
Sponsorship not specifiedDetected 39 days ago
NegotiationExcelLogisticsCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- DISCLAIMER The above statements are intended to describe the general nature and level of work being performed.
- All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law.
- RECRUITMENT SCAM NOTICE: Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers.
Responsibilities
- Monitor and manage account's building, scheduling, and tracking responsibilities
- Help develop and execute the customer service expectations for all associated accounts
- Monitor and manage account's shipments to assure best practices are maintained
- When applicable, manage account's TMS/Portals to maintain best practices
- Maintain knowledge on NTG's service offerings to identify opportunities for modal and regional diversification with customer
- Consistent communication with Account Managers and Operations Leads about growth opportunities
- Perform other related duties assigned
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear.
- The employee is required to stand, walk, and reach with hands and arms.
- Occasionally, the employee is required to lift boxes up to 20 pounds.
- 8:00 a.m. - 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.
- Local travel is required.
- Out of state travel is limited, but may be required for special training/conferences.
- They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
- Complete required training
Nice to have
- Bachelor's degree in Business or related field preferred but not required
- 1 year of transportation or logistics experience strongly preferred
Skills
- Exceptional customer service and problem solving skills
- Competitive nature with a sense of urgency in a fast-paced environment
- A ttention to detail and highly organized
- Team player with multi-tasking and prioritizing abilities
- MS Office proficiency and related computer knowledge
- Microsoft Excel experience preferred
Benefits
- Manage communication of all applicable loads to after-hours tracking and coverage teams
Company info
- The Account Coordinator is responsible for the execution of day-to-day tasks for the accounts assigned to them and their team, maintaining daily contact with our customers and acting as the face of NTG to our customer operations teams.
- We are an Equal Opportunity employer.
- Provide best-in-class service/communication to assigned customers in an effort to grow the relationships
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This listing is sourced directly from Transportation Insight's careers page and normalized into a canonical job model.