NeuraFlash, Part of Accenture
Salesforce Project Manager
Remote - Canada (Alberta, British Columbia, Ontario Only) · Vp
Sponsorship not specifiedDetected 27 days ago
AWSLLMsProject ManagementAgileSalesforceCRMLogisticsCustomer SuccessLeadershipCommunicationCollaborationPublic Speaking
About the role
- Then track and report progress against those metrics throughout the engagement
- Comfort in owning user story creation and leading grooming sessions alongside the Solution Architect, owning the quality of user stories and acceptance criteria, and being able to present and speak to them confidently with clients and project teams
- Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
Responsibilities
- Monitor and manage project financials, scope, and schedule to ensure the project stays on track for assigned client projects
- Drive implementations of high-quality AI and digital service solutions
- Facilitate and support User Acceptance Testing (UAT), including coordinating test plans, tracking defects, and driving resolution with the project team
- Support end-user training efforts by coordinating training logistics, contributing to training materials, and ensuring readiness across client stakeholder groups
- Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
- Support requirements ownership across the engagement. Partnering with the SA to ensure business requirements are clearly captured, groomed, and traceable through delivery
- Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
- Coordinate with the Solution & Technical Architects to ensure that client business requirements are effectively incorporated into design specifications
Requirements
- 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
- Experience working in a professional services/consulting environment
- Experience applying Agile approaches to project management
- Experience with salesforce.com or Amazon Connect, serving as project manager or scrum leader
- Experience with estimation/sizing and SOW/Change Order contracting
- Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
- Strong presentation and communication skills, including the ability to present functional and requirements content confidently to client stakeholders
- So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport?
- So you have to jump out to do any of those, no problem!
Nice to have
- Preferred Skills:
Skills
- Ability to work cohesively within a team and/or effectively as an individual
- Bachelor's Degree in Business, Engineering, Information Technology or Management
- Professional and confident while maintaining a focus on customer success
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