Dna

Manager, Client Experience

New York, New York, United States · Staff+

Sponsorship not specifiedDetected 70 days ago

Project ManagementBudgetingLogisticsResearchCommunicationAdaptabilityMicrosoft Office

About the role

We have a simple but powerful belief: every patient, disease and therapy is different - therefore every message, stakeholder, and challenge needs to be approached in a unique way.
You will be a conceptual thinker with exceptional organizational and prioritization skills.
The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming.

Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
Lead project management, ensuring all activities are moving forward and are within deadlines
Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
Manage event and activation logistics in a variety of settings

Familiarity with data and regulatory milestone communications
Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
Experience with clients and accounts that are measurement and evaluation driven

A fast-growing, small agency with big reach.
We are made up of:
Conversation-starters
Storytellers
Strategist
Digital natives
PhD-level scientists
Writers
Designers
Builders
What You Will Be Doing:
Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts.
As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients.
In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space.
Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.
Other responsibilities include, but are not limited to:
Coordinate among interdisciplinary team of research, creative, digital and media strategists
Set and meet campaign measurement and evaluation criteria
Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
Assist in financial management for clients, including development of invoices and activity reports
What We Are Looking For:
Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors
rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.

origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status

This listing is sourced directly from Dna's careers page and normalized into a canonical job model.