Ripple
Senior Site Reliability Engineer, Observability
Chicago, Illinois, United States · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$5,693 more — $165,693 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $165,693 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Chicago-Naperville-Elgin, IL-IN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- It's big, it's bold, and we're already doing it.
- And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
- Ripple Treasury, now a Ripple solution acquired in 2025, marks a significant expansion into the multi-trillion-dollar corporate finance arena.
Responsibilities
- Design and implement monitoring, alerting, and dashboards in New Relic (APM, Infrastructure, Logs, Synthetics) across Azure and AWS
- Define and implement SLOs/SLIs and error budgets
- Lead alert noise reduction and signal quality engineering-tune thresholds, eliminate false positives, and ensure every alert is actionable.
- Optimize observability costs through log ingestion management, pipeline rules, and New Relic configuration governance.
- Partner with engineering teams to improve observability maturity: structured logging, metrics instrumentation (RED/USE methods), distributed tracing, and effective dashboard patterns.
- Develop and maintain Terraform infrastructure as code for provisioning and managing monitoring resources, alert configurations, and observability infrastructure-this is a primary engineering responsibility, not an occasional task.
- support teams with deployment visibility, change tracking, and release hygiene as it relates to production reliability.
- Design and implement monitoring, alerting, and dashboards in New Relic (APM, Infrastructure, Logs, Synthetics) across Azure and AWS; write NRQL queries for troubleshooting, analysis, and reporting.
- Author and troubleshoot Azure DevOps pipelines; support teams with deployment visibility, change tracking, and release hygiene as it relates to production reliability.
- Build out incident management foundations that are largely yours to establish: PIR/postmortem processes, on-call rotation design, escalation policies, incident severity classification, and response playbooks.
Requirements
- Proficiency with PowerShell scripting (required given the 80% Windows environment).
- Strong experience with Azure cloud (App Services, Virtual Machines, Azure SQL, networking, monitoring) and working knowledge of AWS.
- Experience with Azure DevOps for CI/CD pipeline authoring and troubleshooting.
- Experience with Octopus Deploy for deployment management and release orchestration.
- Comfort working across both Windows and Linux server environments.
- Familiarity with Slack for operational workflows, alert routing, and incident communication.
- Experience with alert noise reduction strategies and observability cost optimization (log ingestion, pipeline rules, cardinality management).
Compensation
- For positions that will be based in IL, the annual salary range for this position is below.
Benefits
- A learning environment where you can dive deep into the latest technologies and make an impact.
- A professional development budget to support other modes of learning.
- Competitive salary, bonuses, and equity
- Mobile phone stipend
- coach teams on using them to balance feature velocity with reliability and communicate system health to stakeholders.
Company info
- Do Your Best Work
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
- Take Control of Your Finances
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Take Care of Yourself
- R&R days so you can rest and recharge
This listing is sourced directly from Ripple's careers page and normalized into a canonical job model.