POOLCORP

Customer Service Representative

West Melbourne, FL · Contract

Sponsorship not specified$18k-$21kDetected 11 hours ago

Customer Support

About the role

Pay: $18 - $21 / hour and up to $2,500 through our performance bonuses in the summer.
Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors.
At Horizon, our people ARE our priority and there are so many reasons to join our team!

Maintains a clean, well-organized, well-stocked sales center.
The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptional service and always radiating a positive attitude.

Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
Must be 18 years of age or older to apply.
Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
So, whether you are new to the business or are a seasoned professional, Horizon has a place for you.

Bilingual (English/Spanish) a plus.
Irrigation experience is a huge plus and knowledge in other landscape products is helpful.

We offer continuous learning - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement.

Monday - Friday 7am - 4pm
+ Rotating Saturdays 7am - 11am
Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000 team members in more than 445 sales centers worldwide.
With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!
Why Horizon?
Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.
Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable.
Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible.
Prepares sales orders and assists customers in selecting and loading merchandise.
Makes follow-up calls to potential and existing customers to introduce opportunities and solicit additional business.
They are the face of the sales center and our customers' primary point of contact for walk-ins, phone orders and will call service.

This listing is sourced directly from POOLCORP's careers page and normalized into a canonical job model.