Karoo Health

Karoo Health

Director, Clinical Operations

Remote (Denver, Colorado, US) · Director

Sponsorship not specifiedDetected 26 days ago
Performance ManagementPatient CareLeadershipCommunicationCollaboration

About the role

  • This leader will translate clinical strategy into scalable workflows, protocols, staffing models, and operational playbooks to ensure high-quality, compliant, and efficient care delivery across markets.
  • This role will directly shape how care is delivered at Karoo, from the patient experience to clinical outcomes to financial performance under value-based contracts.

Responsibilities

  • Clinical Operations Execution Operationalize the clinical model across care teams, developing SOPs, staffing models, role definitions, and training materials.
  • Identify operational bottlenecks or clinical variation and drive continuous improvement initiatives.
  • Support market launches by ensuring clinical readiness, workflows, and staffing are in place.
  • Care Team Leadership Provide operational support to Karoo's clinical team (RNs, LCSW, MAs, etc.) Support hiring, onboarding, training, and performance management of clinical staff.
  • Value-Based Care & Performance Management Partner with Analytics and Finance to define and monitor clinical KPIs tied to value-based contracts (e.g., patient engagement, clinical outcomes, utilization, and financial outcomes).
  • Support shared savings performance by aligning clinical workflows with payer and provider incentives.
  • Provider Partnership Enablement Collaborate with partner cardiology practices to ensure smooth integration of Karoo's clinical model into existing workflows.
  • Support provider onboarding, clinical training, and ongoing adoption of Karoo protocols.
  • Partner with the CMO and clinical leaders on quality oversight, incident review, and continuous quality improvement efforts.
  • Maintain up-to-date clinical policies and documentation standards.

Requirements

  • 5+ years operational and people management experience.
  • Experience in value-based care provider organizations.

Nice to have

  • NP, PA, or MD degree is considered a strong plus.
  • Experience with participation in full upside and downside risk arrangements is a plus.
  • Experience in a value-based provider startup organization is a plus.

Benefits

  • While our initial focus is cardiology, we are building a scalable operating system for managing complex conditions across the healthcare spectrum.
  • Clinical Model Implementation & Iteration Own the implementation and ongoing refinement of Karoo Health care model, including risk stratification, and condition based care protocol development.
  • Ensure the Karoo Health care model supports value-based care (full upside and downside risk) through alignment of patient, provider, and payer specific outcomes.
  • Competitive salary and equity Fully-remote work environment available Full benefits package A collaborative and transparent company culture that values creativity and ownership

Company info

  • We are currently live in multiple VBC contracts across more than ten states with significant growth plans for 2026 and beyond.

This listing is sourced directly from Karoo Health's careers page and normalized into a canonical job model.