Karoo Health
Director, Clinical Operations
Remote (Denver, Colorado, US) · Director
Sponsorship not specifiedDetected 26 days ago
Performance ManagementPatient CareLeadershipCommunicationCollaboration
About the role
- This leader will translate clinical strategy into scalable workflows, protocols, staffing models, and operational playbooks to ensure high-quality, compliant, and efficient care delivery across markets.
- This role will directly shape how care is delivered at Karoo, from the patient experience to clinical outcomes to financial performance under value-based contracts.
Responsibilities
- Clinical Operations Execution Operationalize the clinical model across care teams, developing SOPs, staffing models, role definitions, and training materials.
- Identify operational bottlenecks or clinical variation and drive continuous improvement initiatives.
- Support market launches by ensuring clinical readiness, workflows, and staffing are in place.
- Care Team Leadership Provide operational support to Karoo's clinical team (RNs, LCSW, MAs, etc.) Support hiring, onboarding, training, and performance management of clinical staff.
- Value-Based Care & Performance Management Partner with Analytics and Finance to define and monitor clinical KPIs tied to value-based contracts (e.g., patient engagement, clinical outcomes, utilization, and financial outcomes).
- Support shared savings performance by aligning clinical workflows with payer and provider incentives.
- Provider Partnership Enablement Collaborate with partner cardiology practices to ensure smooth integration of Karoo's clinical model into existing workflows.
- Support provider onboarding, clinical training, and ongoing adoption of Karoo protocols.
- Partner with the CMO and clinical leaders on quality oversight, incident review, and continuous quality improvement efforts.
- Maintain up-to-date clinical policies and documentation standards.
Requirements
- 5+ years operational and people management experience.
- Experience in value-based care provider organizations.
Nice to have
- NP, PA, or MD degree is considered a strong plus.
- Experience with participation in full upside and downside risk arrangements is a plus.
- Experience in a value-based provider startup organization is a plus.
Benefits
- While our initial focus is cardiology, we are building a scalable operating system for managing complex conditions across the healthcare spectrum.
- Clinical Model Implementation & Iteration Own the implementation and ongoing refinement of Karoo Health care model, including risk stratification, and condition based care protocol development.
- Ensure the Karoo Health care model supports value-based care (full upside and downside risk) through alignment of patient, provider, and payer specific outcomes.
- Competitive salary and equity Fully-remote work environment available Full benefits package A collaborative and transparent company culture that values creativity and ownership
Company info
- We are currently live in multiple VBC contracts across more than ten states with significant growth plans for 2026 and beyond.
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This listing is sourced directly from Karoo Health's careers page and normalized into a canonical job model.