Profound

Product Operations

New York, New York

Sponsorship not specified$100k-$150kDetected 78 days ago

FigmaSalesValuationCadenceCommunicationOrganizational Skills

About the role

For this role, the expected base salary range is $100,000 to $150,000, depending on experience.
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Lead feature-specific product ops work across all our products, owning the operational layer from launch prep through adoption tracking
Act as the voice of the customer inside the product org, synthesizing feedback from support, sales, and customer conversations into concrete, prioritized product input
Support sales enablement by educating the GTM team on product releases, building release notes, internal guides, and demo scripts that help sellers articulate value immediately
Own the product and engineering update for the full company, synthesizing what shipped, what's coming, and why it matters into a communication cadence that keeps every team aligned and informed
Work directly with Agent Engineering to create, iterate, and improve agent templates, translating product capabilities into reusable, customer-ready formats
Build and maintain product documentation, launch playbooks, and internal wikis so institutional product knowledge scales beyond the heads of a few engineers

Highly organized with the ability to hold a lot of context at once: multiple features in flight, different stakeholder needs, different release timelines, without anything falling through the cracks

Profound is the marketing platform for the AI era.
As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it.
Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel.
You'll bring Profound's platform to life through templates, enablement, demos, and deep product expertise, helping us scale without losing the product clarity that got us here.

For this role, the expected base salary range is $100,000 to $150,000, depending on experience.

Profound's total compensation package includes base salary, equity, and a full range of benefits and perks.
Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

you can translate what customers need into concrete product feedback, and you treat customer signal as one of the most valuable inputs in the building process

This listing is sourced directly from Profound's careers page and normalized into a canonical job model.