Stph
Patient Advocate (Per Diem)
Covington, LA
Sponsorship not specifiedDetected 5 days ago
ExpressCustomer SupportPublic HealthCommunication
About the role
- The Patient Advocate serves as a vital liaison between patients, families, and hospital staff, ensuring that patients' rights are upheld and that concerns are addressed in a timely, empathetic, and professional manner.
- Patient Advocates are instrumental in promoting a culture of transparency, patient-centered care, and continuous improvement across the hospital.
- This position will be responsible for educating patients and families about hospital policies and facilitating communication between patients and healthcare providers to ensure understanding and informed decision-making.
Responsibilities
- This position will coordinate with the Spiritual Care Team when patients or families express a need for emotional, religious, or spiritual support.
- Patient Advocates support the hospital's mission to deliver equitable and compassionate care to all patients.
Requirements
- Lifting at least 20 pounds is required.
- Physical Effort required:
- This position must be able to listen to and assess patient/visitor concerns, complaints, grievances, and feedback, ensuring prompt resolution or appropriate escalation.
Nice to have
- Certificate in Certified Patient Experience Professional (CPXP) is preferred, or must be obtained within an appropriate timeframe once eligibility requirements are met.
Compensation
- Tammany Parish adds to our attractive compensation package.
Benefits
- Tammany Health System, delivering world-class healthcare close to home is our goal.
- That means we are committed to attracting and retaining the very best professionals for every position in our health system.
- The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain.
- Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values.
- Tammany Health System is an
Equal opportunity
- St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.
- Tammany Health System is an Equal Opportunity Employer.
- Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.
- Equal Opportunity Employer.
Visa & Work Authorization
- tunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic informa
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