Promise Pay
Software Engineer - AI
Washington, D.C · Full-time
Sponsorship not specifiedDetected 55 days ago
Machine LearningNLPLLMsRAG
About the role
- At Promise, we're transforming how people in financial difficulty connect with public services-using technology to make systems simpler, faster, and more human.
- This is a chance to be on the frontier of applied AI: shaping systems that not only push technical boundaries but also make a real-world impact at scale.
Responsibilities
- Build with purpose: Design and develop AI-powered applications and services, focusing on generative AI and LLMs.
- Create pipelines: Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready.
- Drive automation: Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges.
- Promise modernizes how government agencies and utilities support people in financial difficulty.
- Design and develop AI-powered applications and services, focusing on generative AI and LLMs.
Nice to have
- While not required, we're especially excited about candidates who:
- Have taken a product or major feature from 0→1.
- Have scaled AI-powered systems beyond initial prototypes.
- Bring strong product instincts alongside technical depth.
- You are energized by big, complex challenges and the opportunity to solve them.
- You want your work to have a real, measurable impact on people's lives.
- You take ownership and run toward problems, not away from them.
- You value clear, candid, and constructive communication.
Benefits
- Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions.
- We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
Company info
- Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
- We're looking for excellent people to build innovative, resilient technology.
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This listing is sourced directly from Promise Pay's careers page and normalized into a canonical job model.