Discover Financial

Manager, Strategic Capabilities & Innovation, Enterprise Payments Chief of Staff (Hybrid)

Richmond, VA, USA · Exec · Part-time

No sponsorship$152k-$173kDetected 15 days ago

LLMsComplianceProject ManagementStakeholder ManagementCustomer SupportLeadershipCommunicationPublic SpeakingMicrosoft Office

About the role

You will play a key role in advancing strategic priorities, accelerating innovation, and helping Enterprise Payments continuously evolve how work gets done.

Accelerate AI Adoption: Drive awareness, adoption, and effective use of enterprise AI capabilities across Enterprise Payments.
Design Leadership & Capability Experiences: Lead targeted associate development experiences, leadership forums, and capability-building programs that strengthen leadership effectiveness, AI readiness, and organizational capabilities
Drive Innovation & Industry Engagement: Bring external perspectives, emerging trends, and industry insights into Enterprise Payments.
Lead Strategic Initiatives: Drive cross-functional programs and special projects aligned to Enterprise Payments priorities.
Thrive in ambiguity and independently create structure, priorities, and momentum
Influence senior leaders and drive change across multiple stakeholder groups
Lead within the team on project management, executive communication, storytelling, and stakeholder management skills
Drive awareness, adoption, and effective use of enterprise AI capabilities across Enterprise Payments.
Lead targeted associate development experiences, leadership forums, and capability-building programs that strengthen leadership effectiveness, AI readiness, and organizational capabilities
Drive cross-functional programs and special projects aligned to Enterprise Payments priorities.

Bachelor's degree or Military experience
At least 3 years of experience in Program Management, Project Management, Strategy, or Chief of Staff
At least 2 years experience with Google Suite or Microsoft Office
At least 2 years experience working with Generative AI tools
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At least 5 years of experience in program management, project management, strategy or Chief of Staff
At least 3 years of experience leading cross-functional strategic initiatives in a matrixed environment
At least 3 years of experience driving adoption of emerging technologies, ie Generative AI
At least 2 years of experience designing and executing leadership development, capability-building, or organizational enablement programs
At least 2 years of experience supporting executive leaders
At least 2 years of experience managing stakeholder relationships across business functions
At least 2 years of storytelling and presenting technical ideations to diverse audiences
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Demonstrate curiosity and passion for innovation, emerging technologies, and new ways of working
Balance strategic thinking with strong execution and operational excellence
Take ownership and consistently deliver high-impact outcomes

The minimum and maximum full-time annual salaries for this role are listed below, by location.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

The Enterprise Payments Chief of Staff team serves as a strategic hub for the organization, driving alignment to priorities, enabling effective execution, and cultivating a high-performing and inclusive culture.
We partner closely with leaders and enterprise stakeholders to advance strategic planning, executive communications, associate engagement, capability building, and innovation initiatives that help Enterprise Payments deliver on its vision.

equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

This listing is sourced directly from Discover Financial's careers page and normalized into a canonical job model.