Gorgias

Gorgias

Account Executive, Expansion - L1

Toronto · Junior

Sponsorship not specified$10k-$15kDetected 11 days ago
SalesAccount ManagementOutbound SalesCustomer SuccessResearchCommunicationTime ManagementMentoring

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • The Account Management team is part of the Sales Team at Gorgias.
  • We educate merchants on optimizing their customer experience for efficiency and personalization at scale.
  • The focus of our team is cross-selling add-ons to our existing customer base.

Responsibilities

  • Own a book of existing eCommerce accounts, focusing on expansion and upsells.
  • Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K-$15K ACV, typically closed in 3-5 calls).
  • Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
  • Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
  • Continuously optimize your sales process to improve deal velocity and hit/exceed quota.
  • Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
  • 🍽️ CAD $400/month for lunch expenses (you'll have your own Gorgias credit card)
  • At Gorgias, AI is a natural extension of how we work and build.
  • We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

Requirements

  • You know how to balance volume with strategy, moving fast without sacrificing quality.
  • A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
  • Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
  • you know how to balance calls, sequences, and follow-ups.

Nice to have

  • Experience working directly with eCommerce merchants or within a tech startup.
  • Background in running or advising online stores/brands on best practices.
  • 💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
  • 🥰 Every quarter, we organize an online company-wide summit to discuss where we're going and strengthen social bonds.
  • Our teams use it every day to research, write, analyze, code, and craft better customer experiences.
  • 1-2 years in a BDR or customer-facing sales role (SaaS or eCommerce tech experience is a plus)

Compensation

  • Once per year, we organize offsite team retreats and company retreats!
  • Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

Benefits

  • 🏖️ 5-week vacation
  • 🤕 Paid sick leave (15 days)
  • 🧸 Paid parental leave (16 weeks)
  • 🏥 We provide private health insurance and retirement pension
  • 📚 Get up to CAD $2600 of learning material and wellness support per year!
  • This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget.
  • Take advantage of these resources to grow in your role and prioritize your personal development and wellness.

Company info

  • We believe conversations will become the #1 way to shop.
  • At Gorgias, we're building the platform that makes this real:
  • a unified AI agent that sells, supports, and re-engages customers across the entire journey.
  • Conversational Commerce is the future of ecommerce, and we're leading that shift.
  • Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent.
  • By combining deep product expertise with the latest in AI, we're making shopping feel more natural, human, and connected than ever before.
  • To win, we focus relentlessly on:
  • conversations that feel authentic and on-brand.
  • In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue.
  • You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.
  • We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

Equal opportunity

  • If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.
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This listing is sourced directly from Gorgias's careers page and normalized into a canonical job model.