AlphaSense
Account Director, Financial Services
New York, New York, United States · Director
Sponsorship not specified$123k-$154kDetected 43 days ago
SalesAccount ManagementExcelRecruitingCustomer SuccessResearchCommunication
About the role
- You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts.
- Success in this role is fundamentally measured by your ability to protect and expand revenue; as such, you will carry specific targets and quotas tied to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) to accelerate growth.
- While retention and growth remain core metrics, the impact of an Account Director extends well beyond traditional KPIs.
Responsibilities
- Accurately forecast and deliver on retention and aggressive expansion targets to maximize Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
- Partner with the global sales team and customer success managers to help execute a strategic client growth plan for your book of accounts across a shared revenue target.
- Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AEs to craft the most compelling messaging to prospective users
- Transition AlphaSense from a vendor to a strategic business partner by cultivating a network of champions and executive sponsors across the C-Suite and Investment Committees.
- Lead Quarterly Business Reviews (QBRs) and customer meetings that focus on ROI, business impact, and long-term roadmap alignment
- You will be expected to travel frequently to major financial hubs to meet with end users, lead in-person executive briefings and quarterly business reviews.
- With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.
Requirements
- You have a proven track record of converting users into champions and moving fluidly between users and the C-Suite to align with their top-level business mandates.You are a master of internal navigation.
- Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly.
- You possess a natural intellectual curiosity with the ability to learn and adapt quickly.
- Success in this role is fundamentally measured by your ability to protect and expand revenue
Nice to have
- New York City preferred, also open to Boston or Chicago
Compensation
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.
- In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.
Benefits
- Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
- You possess an owner's mindset, taking full accountability for the health and expansion of your portfolio.
- You may also be offered a performance-based bonus, equity, and a generous benefits program.
Company info
- We are a rapidly growing SaaS company and are incredibly passionate about our product.
- We are looking for individuals who understand best practices for client engagement within a SaaS environment.
- You look beyond the current seat count.
- You understand the "Land and Expand" lifecycle within a SaaS ecosystem and can identify high-value integration points-such as API usage or enterprise-wide deployments-that transform our software from a line-item expense into a mission-critical utility.
- We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector.
- You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product.
- Identify revenue at risk in order to best position the company to prevent churn
- Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
- Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
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This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.