Rakuten
Fraud Lead (12-month contract)
Toronto, Canada
Sponsorship not specifiedDetected 50 days ago
PythonSQLSparkData AnalysisCommunicationCollaboration
About the role
- Reporting to the Senior Manager Service Management & Security, this role will play a vital part in protecting Rakuten Kobo Inc's e-commerce platform from fraudulent activities.
- This person will need a keen sense of attention to detail, have great interpersonal skills, adapt, learn quickly, and be able to work under tight deadlines.
Responsibilities
- Perform daily monitoring of payment gateway fraud detection engines
- Optimization of core fraud detection rulesets: Create custom rules based on new trends and attack vectors, reduce false positives and feedback into Customer Care retention initiatives, establish best practice KPI's to measure and report on activity
- Collaborate with external and internal stakeholders
Requirements
- 5+ years of Fraud Analyst experience in e-commerce or similar fields
- Proficiency in creating and managing fraud engine rules
- Proven experience in fraud detection and prevention
- Strong analytical skills with the ability to identify fraud trends and patterns
- Familiarity with common fraud schemes
- Experience with Python, SQL, or other languages used for automation or data extraction
- Strong background in payment gateways and transactional data flows
- Familiarity with common fraud schemes; friendly fraud, account takeovers, chargebacks, etc.
- Excellent communication and collaboration abilities
Benefits
- Flexible hours and hybrid remote working environment
Company info
- Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals.
- Our employees rank us highly in terms of commitment to work/life balance.
- We realize that for our people to be innovative, creative and passionate they need to feel valued and supported.
- If you're looking for a company that inspires passion, personal, and professional growth - join Kobo and come help us on our mission of making reading lives better.
Equal opportunity
- equal opportunity employer.
- Any information received related to accommodation needs of applicants will be addressed confidentially.
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This listing is sourced directly from Rakuten's careers page and normalized into a canonical job model.