Crusoe
Staff Data Center Operations Engineer
Denver, CO - US · Staff+
Sponsorship not specified$150k-$170kDetected 7 days ago
ProcurementOnboardingCustomer SupportLeadershipCommunicationCollaborationProblem Solving
About the role
- Crusoe Cloud operates GPU infrastructure across six production sites globally, with a fleet that spans SuperMicro, HPE, and next-generation ODM platforms as we scale.
- We're looking for a Staff Data Center Operations Engineer to serve as the senior technical operations resource for the SiteOps org - based at our Denver headquarters, with cross-site scope and travel authority across our full portfolio.
Responsibilities
- Own Tier 2/3 hardware escalations across all Crusoe sites for issues that exceed local site capability, engaging directly with OEM and ODM engineering teams to drive resolution
- Travel to sites as needed for complex platform issues, new hardware bring-ups, and deployment support
- Develop and maintain deep technical relationships with Crusoe's primary hardware partners - currently SuperMicro and HPE, with upcoming ODM's as growing platforms - at the engineering and field escalation level
- Build familiarity with new ODM platform architecture, tooling, and escalation processes as Crusoe expands its ODM footprint
- Support vendor evaluations and new platform qualifications in partnership with SiteOps and engineering leadership
- Own OEM platform technical knowledge at the SiteOps org level - escalation playbooks, failure pattern analysis, and OEM relationship inputs across all sites
- Own the development and maintenance of platform-specific SOPs, runbooks, and field troubleshooting procedures for the SiteOps org, ensuring site teams have current, actionable documentation across all active hardware platforms
Requirements
- familiarity with SuperMicro and HPE platforms required
- Experience leading or contributing to large-scale GPU cluster bring-ups including rack staging and production handoff
Nice to have
- Direct experience with SuperMicro GPU platforms (B200, GB200, or newer)
- SuperMicro Certified Engineer credentials a plus
- Familiarity with ASUS or Quanta server platforms and ODM engagement models
- Experience with liquid-cooled GPU platforms and CDU integration
- Familiarity with AMD Instinct GPU platforms (MI300X/MI350X/MI355X)
- Prior experience at an AI cloud provider, hyperscaler, or GPU-first infrastructure operator
- Experience contributing to technician certification programs or IC leveling standards within a DC ops organization
Skills
- Crusoe is on a mission to accelerate the abundance of energy and intelligence.
- The demand for AI compute is boundless, and power is a bottleneck.
Compensation
- Compensation will be paid in the range of up to $150,000 -$170,000 + Bonus.
- Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
Equal opportunity
- Crusoe is an Equal Opportunity Employer.
Visa & Work Authorization
- Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran st
This listing is sourced directly from Crusoe's careers page and normalized into a canonical job model.