Zuora
VP of AI Platform
Foster City, California, United States · Vp
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About the role
- This is not simply a role focused on integrating large language models or deploying AI infrastructure.
- Define the AI Platform Strategy and Architecture
- Establish a coherent platform architecture that enables reuse, interoperability, extensibility, and rapid innovation across product teams.
Responsibilities
- The mandate is both strategic and hands-on: establish the direction, build the foundational capabilities, and help the organization move from experimentation to production at scale.
- Make pragmatic build-versus-buy decisions, leveraging external models, services, and infrastructure where appropriate while investing in capabilities that create strategic differentiation.
- Build the Foundations for AI-Native Products
- Develop shared capabilities that enable product teams to incorporate AI into customer experiences and business workflows without rebuilding foundational infrastructure for each use case.
- Develop approaches to managing AI quality, latency, availability, and cost, including appropriate model selection and routing.
- Partner with Security, Legal, Privacy, and Compliance teams to establish appropriate controls for data access, model usage, agent permissions, and execution.
- Drive Technical and Business Outcomes
Requirements
- Determine the foundational capabilities required to support AI-powered products, intelligent workflows, and agentic applications across the portfolio.
- Establish a roadmap that balances near-term product opportunities with the long-term platform capabilities required to support the company's evolution.
- Develop reusable patterns and services that accelerate experimentation and reduce the time required to move AI capabilities from prototype to production.
Benefits
- Develop the vision, strategy, and technical architecture for Zuora's AI platform, aligned with the company's broader AI-native transformation.
Company info
- Build a secure, reliable, and scalable platform that meets the requirements of enterprise customers and mission-critical business workflows.
This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.