Bandwidth

Bandwidth

NOC Manager

Raleigh, NC · Senior

Sponsorship not specifiedDetected 8 days ago
DevOpsNetwork MonitoringLeadershipCommunicationCollaborationMentoring

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 9 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We're the global communications software company and Tier 1 network operator with global reach.
  • The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
  • And as communications shifts to AI, we're the infrastructure layer making it possible.

Responsibilities

  • Manage a team of technicians, providing guidance and mentorship, while ensuring that team obligations are met.
  • Create documentation around new workflows, and ensure that training is provided for internal team members.
  • Support special projects, organizational change initiatives, or process redesigns as needed.
  • Proven ability to lead and develop high-performing teams and managers.

Requirements

  • 6+ years of experience in network or service operations, with at least 3 years in a leadership or management role.
  • Strong understanding of ITIL or equivalent service management frameworks.
  • Working knowledge of network monitoring, infrastructure operations, and service delivery models.
  • Experience leading NOC modernization or automation initiatives.
  • Familiarity with observability platforms, cloud networking, and DevOps practices.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

Skills

  • Excellent analytical, communication, and decision-making skills.
  • Strong organizational and planning abilities, with a focus on metrics and performance outcomes.
  • Capable of managing complex, cross-functional initiatives with minimal oversight.
  • Bachelor's degree in Business Administration, Information Systems, or related field.
  • Strategic thinking and change management.
  • Skilled in influencing without authority across diverse technical and business teams.
  • Competence in data storytelling and executive-level reporting.
  • All new hires receive four weeks of PTO.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • Bonus Points:
  • Education:

Company info

  • At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
  • Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
  • We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
  • We're experts who speak like humans. Ready to build what's next? #JoinTheBand
  • At Bandwidth, we shape how the world connects.
  • Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
  • We're experts who speak like humans.
  • Ready to build what's next? #JoinTheBand
  • What We Are Looking For:
  • As a NOC Manager, you will be an instrumental part of Bandwidth.com's Network Operations Center (NOC).
  • The ideal candidate will ensure that the NOC drives issues to resolution, and the team meets all of it's KPI's.
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This listing is sourced directly from Bandwidth's careers page and normalized into a canonical job model.