Nelnet
Business Systems Analyst — Data Governance & Operational Systems
Lincoln, NE
Sponsorship not specified$85k-$110kDetected 12 hours ago
SQLSalesforceCRMAccountingProblem Solving
About the role
- Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed.
- As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment.
- Nelnet is a Drug Free and Tobacco Free Workplace.
Responsibilities
- This role leads discovery workshops, authors testable user stories, and owns requirements through delivery - while simultaneously defining and enforcing the data standards, governance rules, and stewardship processes that keep production data reliable.
- The analyst serves as data steward for assigned domains, builds and maintains the data dictionary, and validates data readiness before every system go-live.
- Lead discovery workshops with business stakeholders to map current-state processes, surface pain points, and define future-state requirements with enough specificity to build from.
- Author user stories and acceptance criteria sufficient for a developer to implement and a QA analyst to test, explicitly accounting for real data conditions including quality issues, missing fields, and regulatory obligations.
- Document end-to-end workflow designs tracing each process step to the data it creates, reads, or modifies; identify and communicate downstream system impacts when operational workflows change.
- Define and enforce data standards, field naming conventions, and domain ownership policies for all systems in scope - actively maintained and auditable, not parked in a document.
- Identify and document regulatory and compliance data obligations - do-not-contact flags, consent records, opt-out status, and similar fields - and ensure each is represented in the data model, assigned an owner, and validated before go-live.
- Requirements engineering - writes clear, testable user stories and acceptance criteria that developers can build from and users can validate without assistance.
- Validate data readiness before system go-live using pre-migration profiling, field-level quality checks, and defined pass/fail acceptance criteria; partner with the Data Migration Specialist to enforce cutover standards.
- These tools are used to support human review and do not make hiring decisions.
Requirements
- Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.
- 4+ years in a business analyst, business systems analyst, or data analyst role in an operational or technology delivery environment.
- Proven, hands-on data governance experience - you can name the program, the tooling, the metrics, and what you personally owned.
- Experience validating data readiness before system go-live, including pre-migration data profiling, field-level quality checks, and defined pass/fail acceptance criteria.
- Demonstrated ability to identify regulatory and compliance data obligations and translate them into governance rules, field-level standards, and schema requirements before a system goes live.
- Hands-on CRM platform experience (Salesforce, Dynamics 365, or equivalent). required for current project work.
- Required: Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.
Nice to have
- Professional certification in business analysis or data management (CBAP, PMI-PBA, CDMP, or equivalent).
- Experience with data governance frameworks (DAMA-DMBOK, DCAM) or tooling (Atlan, Collibra, Alation, DataHub, Microsoft Purview).
- SQL proficiency for data profiling, validation queries, and quality analysis.
- Preferred: Professional certification in business analysis or data management (CBAP, PMI-PBA, CDMP, or equivalent).
Skills
- Automated Tools in Hiring
Compensation
- Pay Range for this position - $85,000 - $110,000
Benefits
- We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
- As a Nelnet company, the perks at NBS go beyond our benefits package.
Company info
- Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
- You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Visa & Work Authorization
- Regulatory and compliance awareness - identifies do-not-contact, consent, and opt-out obligations and operationalizes them as governance requirements and schema standards before go-live.
This listing is sourced directly from Nelnet's careers page and normalized into a canonical job model.