Futurewavesystems

Futurewavesystems

Customer Support Specialists (Perm Hire)

Chandler, AZ, United States

Sponsorship not specifiedDetected 3746 days ago
NegotiationCustomer SupportCommunicationProblem SolvingAdaptability

About the role

  • Monitors open client issues until successful completion.
  • Escalates irresolvable or concerning issues to management as appropriate.
  • Ensures World Class Service client satisfaction on each transaction.

Responsibilities

  • We build long-term relationships with our clients, create an environment to thrive for our staff, with tremendous rewards and room for growth.

Requirements

  • Ability to set reasonable expectations

Skills

  • Continually upgrades knowledge and skill base relating to new product rollouts, existing products and statutory/legislative changes.
  • Problem solving and negotiation skills
  • Excellent communication skills, both verbal and written
  • Interpersonal skills - relates well with others

Company info

  • When it comes to technology and staffing services, we are by far, the best and brightest.
  • We're making waves, turning heads, and breaking ground in a very competitive industry.
  • We are the company you want to work for. and work with.
  • Whether you need a highly driven staffing provider, or to develop an engaging mobile experience to reach more customers, we deliver the results you need in the most efficient and cost effective way possible.

This listing is sourced directly from Futurewavesystems's careers page and normalized into a canonical job model.