ICS Admin Pros

ICS Admin Pros

Membership Growth Specialist

Orlando, FL

Sponsorship not specifiedDetected 14 days ago
CRMBusiness DevelopmentLead GenerationExcelCustomer SupportLeadershipCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

  • Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Responsibilities

  • Support member retention efforts by maintaining strong relationships with existing members and ensuring a positive member experience.
  • Collaborate with operational and clinical teams to resolve member concerns and improve satisfaction.
  • Maintain a consistent presence within the community to strengthen relationships and build trust among members and referral sources.
  • Collaborate with internal departments to support membership growth and retention objectives.
  • Accurately document activities, lead generation efforts, enrollment opportunities, retention initiatives, and community engagement activities within CRM systems.
  • Maintain timely and accurate reporting of outreach activities, member interactions, and territory performance.
  • Strong relationship-building and networking skills.
  • Self-motivated with the ability to work independently and manage territory.

Requirements

  • Experience in community outreach, hospitality, customer service, sales, or business development required.
  • Valid Florida Driver's License and reliable transportation required.

Compensation

  • Assist with retention initiatives during Annual Enrollment Period (AEP), Open Enrollment Period (OEP), and throughout the year.

Benefits

  • Drive Membership growth through community outreach, grassroots marketing, educational presentations, and relationship-building activities.
  • Develop and maintain referral relationships with community organizations, healthcare providers, brokers, and local businesses.
  • Conduct one-on-one and group educational sessions to promote awareness of InnovaCare Health's providers, services, and value proposition.
  • Represent InnovaCare Health at community events, health fairs, health plan events, broker functions, provider events, and educational seminars.
  • Establish and maintain productive relationships with providers, health plan representatives, brokers, and community partners.
  • Serve as a trusted ambassador for InnovaCare Health and its affiliated medical groups.
  • Experience working with seniors, adults, healthcare organizations, or community-based organizations preferred.

Visa & Work Authorization

  • Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

This listing is sourced directly from ICS Admin Pros's careers page and normalized into a canonical job model.