ICS Admin Pros
Membership Growth Specialist
Orlando, FL
Sponsorship not specifiedDetected 14 days ago
CRMBusiness DevelopmentLead GenerationExcelCustomer SupportLeadershipCommunicationProblem SolvingPublic SpeakingMicrosoft Office
About the role
- Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Responsibilities
- Support member retention efforts by maintaining strong relationships with existing members and ensuring a positive member experience.
- Collaborate with operational and clinical teams to resolve member concerns and improve satisfaction.
- Maintain a consistent presence within the community to strengthen relationships and build trust among members and referral sources.
- Collaborate with internal departments to support membership growth and retention objectives.
- Accurately document activities, lead generation efforts, enrollment opportunities, retention initiatives, and community engagement activities within CRM systems.
- Maintain timely and accurate reporting of outreach activities, member interactions, and territory performance.
- Strong relationship-building and networking skills.
- Self-motivated with the ability to work independently and manage territory.
Requirements
- Experience in community outreach, hospitality, customer service, sales, or business development required.
- Valid Florida Driver's License and reliable transportation required.
Compensation
- Assist with retention initiatives during Annual Enrollment Period (AEP), Open Enrollment Period (OEP), and throughout the year.
Benefits
- Drive Membership growth through community outreach, grassroots marketing, educational presentations, and relationship-building activities.
- Develop and maintain referral relationships with community organizations, healthcare providers, brokers, and local businesses.
- Conduct one-on-one and group educational sessions to promote awareness of InnovaCare Health's providers, services, and value proposition.
- Represent InnovaCare Health at community events, health fairs, health plan events, broker functions, provider events, and educational seminars.
- Establish and maintain productive relationships with providers, health plan representatives, brokers, and community partners.
- Serve as a trusted ambassador for InnovaCare Health and its affiliated medical groups.
- Experience working with seniors, adults, healthcare organizations, or community-based organizations preferred.
Visa & Work Authorization
- Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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