Jci
Controls Service Technician (union)
Arlington Heights-Illinois-United States of America · Contract
Sponsorship not specified$31k-$50kDetected 2 days ago
Project ManagementControlsResearchLeadershipCommunicationMentoringWriting
About the role
- Responsible for high levels of customer satisfaction through direct, on site, customer interface.
- Consults with the customer through data gathered and site assessments.
- Provides field proposals for retrofits, upgrades and or enhancements to existing equipment.
Responsibilities
- This is where Johnson Controls comes in, helping drive the outcomes that matter most.
- A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable.
- With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities.
- Assists sales by providing technical recommendations for sales leads.
- Manages assigned work to meet professional and efficient execution of time and customer satisfaction.
- Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
- Coaches, supports and trains the technical workforce on non-complex, non-critical equipment.
- To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.
Requirements
- Properly completes required project and service documentation.
- Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
Skills
- Enhancing the Intelligence of Buildings Your buildings have a purpose.
- They are places for people to live or work.
- Facilities for learning or healing.
- Venues for entertainment and shopping.
- Sites for the specialized storage of tangible goods or mission-critical data.
- Your buildings have a huge variety of functions; they are central to your mission.
- Better for your people.
- Better for your bottom line.
- Better for the planet.
Compensation
- $30.90 - 50.47 hourly rate determined by the CBA/rate sheet.
- The posted salary range reflects the target compensation for this role.
Benefits
- Benefits are provided through a local labor union aligned with a collective bargaining agreement.
Company info
- At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since.
- Today, we offer the world's largest portfolio of building products, technologies, software, and services
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items.
- As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service How you will do it Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
- Communicates with customers upon arrival and before leaving the work site.
- Meets regularly with customers to become familiar with operating problems.
Equal opportunity
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the
This listing is sourced directly from Jci's careers page and normalized into a canonical job model.