Appspace

Implementation Specialist

Toronto, Ontario, Canada Remote

Sponsorship not specifiedDetected 72 days ago

C#NoSQLMongoDBGCPCloud PlatformsFigmaProject ManagementCustomer SuccessCommunicationCollaboration

About the role

Are you a detail-oriented implementation professional with deep expertise in intranet technology, internal communications platforms, and workplace management solutions?
Do you thrive on guiding customers through complex migrations and new deployments while keeping the employee experience front and center?
Appspace is looking for an Implementation Specialist to join the Appspace Professional Services team.

Able to write and run basic queries to inspect records, verify content migration accuracy, and support data-level investigation.
Able to design and execute structured content and functional QA checklists; strong attention to detail and commitment to delivery quality.
Rounding out your portfolio, you will support Workplace Management implementations - including space reservation, digital signage, and related workplace experience products - on a smaller portion of your engagements.

Familiarity with workplace management solutions - space reservation, room/desk booking, digital signage, or similar - with the ability to ramp quickly on implementation delivery.
Experience with platform migrations - moving content, structure, and permissions from one system to another - with a quality-focused approach.
Strong attention to detail with experience performing structured QA validation of content or system configurations.
Ability to manage multiple implementation engagements simultaneously with a high degree of organization and follow-through.
Customer-centric mindset with experience in direct client-facing delivery roles.
Technical Skills & Proficiency Expectations:
Appspace Intranet: Deep working knowledge of the Appspace Intranet platform - configuration, content structure, navigation, permissions, and core features.
Appspace Internal Comms: Working knowledge of internal communications features - content channels, audience targeting, publishing workflows, and engagement tools.
Direct experience with Sharepoint and/or Igloo platforms, including an understanding of their content models, site architecture, and administrative interfaces.
Experience with workplace management or workplace experience platforms (space reservation, digital signage, wayfinding, or room/desk booking systems).

The expected depth is investigative rather than engineering-level - enough to diagnose, communicate, and escalate issues with precision.
Familiarity with Google Cloud Platform - specifically Cloud Logging or related observability tooling.
Basic C# reading comprehension - ability to trace error messages through application code to identify their source.
Experience in a professional services or implementation consulting environment within a SaaS organization.&nbs
Able to navigate GCP tools (e.g., Cloud Logging, Cloud Console) to retrieve relevant logs and service context during troubleshooting.

In this role, you will own the end-to-end implementation of Appspace Intranet and Internal Communications solutions for new customers, while also leading platform migrations from Sharepoint and Igloo to Appspace.

This listing is sourced directly from Appspace's careers page and normalized into a canonical job model.