Donor Network West

Donor Network West

Organ Allocation Coordinator I

San Ramon, CA

Sponsorship not specifiedDetected 2379 days ago
Process ImprovementProcurementClinical Laboratory TechniquesResearchCommunicationCollaboration

About the role

  • The OAC I will gain knowledge related to United Network of Organization Sharing (UNOS) regulations, donor evaluation and management, authorization, and organ allocation for transplant and research/education.
  • OAC I's work collaboratively with regional transplant physicians, infectious disease specialists, clinical laboratory scientists, transplant nurses, and outside OPO management/administrators.
  • For this audience the OAC I serves as the single point of contact for Donor Network West.

Responsibilities

  • Manages the allocation process and ensures all aspects are performed to optimal levels in adherence with regulatory policies and organizational procedures.
  • Manages import organ referrals for designated transplant hospitals, analyzes clinical data to accept/decline organ offers, and serves as an allocation consultant to these facilities when communicating with outside OPOs.
  • Consults the COM, OAC II and/or OAC Lead to identify case-specific barriers to organ utilization to minimize risk of organ loss and maximize opportunities for transplantation.

Requirements

  • Strong interpersonal and diplomacy skills required, to include active listening and supportive recognition and respect for differing viewpoints.
  • Required: Bachelor of Arts or Science degree.
  • Completes all QA and documentation records required for organ donation.
  • Possess highly developed interpersonal skills and respectful communication ability with all staff
  • and colleagues.
  • Conveys a sense of urgency when appropriate
  • persists in the face of obstacles
  • strives for excellence and drives to outcomes that reflect meeting or exceeding a standard of excellence.
  • Ability to read and interpret documents such as procedures, standards, regulations, protocols, validations, policy guidance documents, etc.
  • Required: Bachelor of Arts or Science degree. 3-5 years' experience in a related Organ Donation field may substitute for educational requirement.
  • Customer relations experience.
  • Organ allocation experience.
  • Minimum 2 years related work experience in related field or healthcare work experience relating to family and/or patient care. Education may substitute for work experience.

Nice to have

  • Preferred: At least 3 years' experience within an OPO, preferably within an organ allocation work system.

Skills

  • Knowledge, Skills and Abilities

Compensation

  • Customer relations experience.
  • Organ allocation experience.

Benefits

  • Develops and presents education regarding organ donation to physicians, nurses, hospital administrators, and other stakeholders in the donation process.
  • Participates in the orientation and training of new OACs and new transplant center medical staff.

This listing is sourced directly from Donor Network West's careers page and normalized into a canonical job model.