Thumbtack
Partner Success Manager II – Demand Partnerships
Remote, United States · Mid
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About the role
- Success in this role requires balancing strategic thinking with operational excellence.
- Your work will directly influence Thumbtack's partnership strategy, Demand API platform, and long-term marketplace growth.
Responsibilities
- Build trusted executive relationships and develop strategic account plans that align partner priorities with Thumbtack's long-term marketplace strategy.
- Lead complex cross-functional initiatives across Product, Engineering, Sales, Marketing, Operations, and other teams to launch integrations, new capabilities, and go-to-market initiatives.
- Use partner performance data, market insights, and business trends to identify growth opportunities, influence strategic decisions, and improve marketplace outcomes.
- Partner with Product and Engineering to shape roadmap priorities while identifying and executing partner expansion opportunities from business case through launch.
- Design and scale partner success strategies, operational improvements, and best practices while serving as a subject matter expert within the Demand Partnerships organization.
- Demonstrated success managing strategic or enterprise partnerships, building executive relationships, and delivering measurable business growth.
- Proven ability to develop data-driven strategies, identify growth opportunities, and lead complex cross-functional initiatives in ambiguous environments.
- Strong business acumen with experience influencing senior stakeholders, building business cases, and balancing partner needs with company priorities.
Requirements
- 5+ years of experience in strategic partnerships, customer success, business development, account management, or a similar customer-facing role with increasing ownership and complexity.
- Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Nice to have
- Excellent communication, analytical, stakeholder management, and project leadership skills.
Skills
- THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.
- Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements.
Compensation
- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected base salary range for the role is currently $85,000 - $117,000, with a potential On-Target Earning (OTE)
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $85,000 - $117,000, with a potential On-Target Earning (OTE).
Benefits
- Own the strategy, performance, and long-term growth of a portfolio of Thumbtack's highest-impact Demand API partners, driving partner health, retention, expansion, and measurable business outcomes.
Visa & Work Authorization
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This listing is sourced directly from Thumbtack's careers page and normalized into a canonical job model.