Workit Health
Peer Recovery Support Specialist / Coach
Remote - United States · Mid · Full-time
Sponsorship not specifiedDetected 65 days ago
ComplianceCustomer SupportHIPAAEHR/EMRFDA RegulatoryCommunicationProblem SolvingMentoringAdaptabilityOrganizational Skills
About the role
- Primary focus is on group-based treatment, including co-facilitation of shared follow-up appointments (SFA's).
- BHCS are full-time employees that work primarily remote and can provide all services via telehealth platforms.
- Schedule is full-time, including four 10hr shifts.
Responsibilities
- Provide evidence-based SUD services through facilitation of psychoeducational, skills-development, cognitive-behavioral, interpersonal process, and support-based groups.
- Maintain standards of confidentiality, HIPAA and 42 CFR Part II.
- Expertly manage member communication over chat, email, and phone in a way that embodies the company mission and values
- Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential.
Requirements
- Active Peer Recovery Certification REQUIRED
- Must have experience facilitating support groups
- At least 1 year of peer recovery experience
- Familiarity with addiction recovery
- We will require written permission from Supervisor for outside private practice work in which you are a facilitator or co-faciliator.
- Experience with Electronic Medical Records, HIPAA and 42 CFR part II
- Enthusiastic dedication to service excellence
- Able to tackle tough support cases, enjoying the challenge of solving new issues.
- Mindfully manage stress and pressure-focusing on what matters most while managing time, and maintaining a positive, calm presence within a start-up environment
- Comfortable in asking for support, help, and guidance as needed
- Case management experience
- Strong analytical and problem-solving abilities
- Energized by working with others
- Excellent communication skills
Nice to have
- Preferred experience in customer service settings
Benefits
- 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
- Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
- 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
- Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
- Health Savings Accounts (HSA)
- Professional development allowance for Providers and Behavioral Health team
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This listing is sourced directly from Workit Health's careers page and normalized into a canonical job model.