Broadvoice

Broadvoice

Technical Support Specialist

Northridge, CA

Sponsorship not specifiedDetected 56 days ago
Customer SupportVoIPResearchLeadershipCommunicationCollaborationProblem Solving

About the role

  • In this technical, customer-facing role, you'll work directly with business clients via phone, chat, and email to resolve complex issues-particularly those related to call flow, SIP signaling, and voice service performance.

Responsibilities

  • As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.
  • Are you ready to join a passionate and talented team to build the future of Broadvoice?
  • Broadvoice is seeking a Technical Support Specialist with strong VoIP knowledge and SIP trunking troubleshooting experience to join our growing team.

Nice to have

  • Our holistic approach to CX sets us apart in the market.
  • We don't just provide software.
  • And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.
  • If you're passionate about problem-solving and want to make a meaningful impact in a fast-paced, customer-focused environment, we want to hear from you.
  • If you're a strategic thinker, a collaborative, and have a talent for driving impactful results, we'd love to meet you!

Company info

  • Apply now to become part of a forward-thinking company that's growing and empowering its people across all roles and departments.

This listing is sourced directly from Broadvoice's careers page and normalized into a canonical job model.