Broadvoice
Technical Support Specialist
Northridge, CA
Sponsorship not specifiedDetected 56 days ago
Customer SupportVoIPResearchLeadershipCommunicationCollaborationProblem Solving
About the role
- In this technical, customer-facing role, you'll work directly with business clients via phone, chat, and email to resolve complex issues-particularly those related to call flow, SIP signaling, and voice service performance.
Responsibilities
- As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.
- Are you ready to join a passionate and talented team to build the future of Broadvoice?
- Broadvoice is seeking a Technical Support Specialist with strong VoIP knowledge and SIP trunking troubleshooting experience to join our growing team.
Nice to have
- Our holistic approach to CX sets us apart in the market.
- We don't just provide software.
- And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.
- If you're passionate about problem-solving and want to make a meaningful impact in a fast-paced, customer-focused environment, we want to hear from you.
- If you're a strategic thinker, a collaborative, and have a talent for driving impactful results, we'd love to meet you!
Company info
- Apply now to become part of a forward-thinking company that's growing and empowering its people across all roles and departments.
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This listing is sourced directly from Broadvoice's careers page and normalized into a canonical job model.